About RugietRugiet is a high-growth, innovative telemedicine company pioneering patented solutions in the men's health space. We are dedicated to delivering accessible, effective, and patient-centric healthcare. As we continue to expand our suite of products and market presence, we rely on data-driven strategy and compelling messaging to connect patients with our life-changing solutions.
Role OverviewRugiet is looking for a Staff Software Engineer who combines deep technical expertise with strong product instincts and a bias for ownership. You'll be a senior individual contributor driving architecture, reliability, and developer experience across our stack.
You will partner with engineering, product, design, and operations to set technical direction, lead complex projects end-to-end, and raise the bar for code quality, observability, and automation. You'll also play a key role in evolving how we use AI and lightweight automation to reduce toil and ship high-quality features faster.
Key Outcomes (first 12-18 months)- Establish and socialize a clear technical direction for our core Rails + React systems (architecture, data, and reliability).
- Reduce mean time to resolution (MTTR) and incident recurrence through improved observability and root-cause fixes.
- Lead 2-3 high-impact, cross-functional projects from design through launch and iteration.
- Materially improve developer experience (DX) via tooling, CI/CD, and AI-assisted workflows-measurably reducing cycle time and manual toil.
- Mentor engineers across the team; help level up design reviews, code quality, and system thinking.
What You'll DoTechnical Leadership & Architecture- Own architecture and technical design for complex initiatives across the Rails + React stack, balancing pragmatism with long-term maintainability.
- Break down ambiguous product and platform problems into clear technical plans, milestones, and trade-offs.
- Evolve our system boundaries (services, modules, contracts) as the product and team scale.
- Define standards for code quality, testing, observability, and performance-and ensure they are applied consistently across teams.
- Make thoughtful build-vs-buy decisions and introduce new technologies where they create real leverage.
Product & Delivery- Partner closely with Product, Design, Operations, and Clinical teams to turn business goals into resilient, scalable solutions.
- Lead end-to-end delivery for critical projects: discovery, design reviews, implementation, rollout, and post-launch iteration.
- Balance short-term feature delivery with longer-term platform investments (e.g., refactors, migrations, performance and reliability work).
- Communicate clearly with technical and non-technical stakeholders, including risks, trade-offs, and timelines.
Team Leadership & Mentorship- Mentor senior and mid-level engineers through design reviews, pairing, and thoughtful feedback.
- Model excellent engineering practices: clear RFCs, high-quality PRs, testable designs, and crisp incident write-ups.
- Help shape our engineering culture: pragmatic, kind, direct, and oriented around outcomes rather than tools.
- Contribute to hiring and onboarding by participating in interviews, improving our interview loops, and helping new teammates ramp quickly.
Our Stack- Backend: Ruby on Rails, Sidekiq/background jobs, PostgreSQL.
- Frontend: React (and, where appropriate, Next.js) with modern component patterns and testing.
- Tooling & Platform: GitHub, CI/CD, cloud infrastructure (AWS, Vercel), monitoring/observability tools.
Required Qualifications- 10+ years of professional experience building and operating production web applications, including substantial time at a Senior/Lead level.
- Deep hands-on experience with Ruby on Rails and React (or very similar frameworks), including APIs, background jobs, data modeling, and performance tuning.
- Strong system design and architecture skills: modularization, data modeling, scaling strategies, and trade-off analysis.
- Proven track record leading complex, cross-functional projects-from ambiguous requirements to successful production rollout.
- Experience owning production systems: incident response, root-cause analysis, and designing durable fixes.
- Comfortable working in fast-paced, product-driven environments with iterative delivery and tight feedback loops.
- Excellent written and verbal communication skills; able to explain technical concepts clearly to non-engineers and drive alignment.
Nice to Have- Experience in telehealth, healthcare, or other regulated domains, with awareness of secure data handling and privacy requirements.
- Experience with Next.js and modern front-end performance techniques (SSR, ISR, code-splitting, image optimization).
- Familiarity with modern testing approaches and tools.
- Prior experience in a Staff or Principal Engineer role, or as a Lead Engineer responsible for technical direction and mentoring.
- Hands-on use of AI-assisted development tools (Cursor, Claude Code, Open AI, modern LLMs) to improve velocity, quality, and reliability-not just autocomplete.
- Experience improving developer experience (DX): build tooling, CI/CD pipelines, repo structure, and documentation.
How You Work- Problem-first: you clarify the real problem, constraints, and trade-offs before committing to a solution.
- Systems thinker: you consider downstream effects, failure modes, and long-term maintainability.
- Pragmatic: you favor simple, observable solutions and iterate rather than over-design.
- Ownership mindset: you care about outcomes, not just tickets; you follow through after launch and leave systems better than you found them.
- Multiplier: you raise the bar for those around you through mentorship, thoughtful feedback, and good technical defaults.
- Bias to automate: you turn recurring issues and manual workflows into scripts, tools, and platform capabilities.
To Apply- If you are excited by the opportunity to make a significant impact on a growing healthcare company by organizing and optimizing our creative output, please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for this role.
