Zocdoc

Staff Software Engineer, Marketplace Insurance

Zocdoc$180K — $270K *
US-AnywhereRemote in New York, NY
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in building and scaling high-performance backend systems.
  • Proven track record of shipping code for complex, user-facing products.
  • Strong product-owner mindset focused on user needs and delivering impactful features.
  • Solid system design skills for high availability and fault tolerance.
  • Experience establishing best practices for coding, testing, and deployment.
  • Effective mentor, promoting engineering best practices among peers.
  • Strong communication skills for technical discussions and cross-functional presentations.

Responsibilities

  • Own the expansion of Zocdoc's Insurance features and cost transparency.
  • Act as a stakeholder in product decision-making and strategic planning.
  • Analyze complex product challenges to inform design decisions.
  • Ship production code autonomously using C#, React, and AWS.
  • Collaborate with a diverse agile team including engineers and product managers.
  • Mentor engineers to improve coding standards and team efficiency.
  • Continuously enhance engineering processes and capabilities using GenAI tools.

Benefits

  • Flexible, hybrid work environment in Soho.
  • Unlimited vacation policy.
  • 100% paid health benefits including medical, dental, and vision.
  • Commuter benefits available.
  • 401(k) plan with employer match.
  • Corporate wellness program with Wellhub.
  • Sabbatical leave after 5+ years of service.
  • Competitive paid parental leave and family planning reimbursement.
  • Cell phone reimbursement offered.
  • Catered lunch and snacks provided daily.
  • Access to Employee Resource Groups and ZocClubs for community engagement.
  • Recognized as a Great Place to Work Certified organization.
Full Job Description
Your Impact on our Mission

Zocdoc's greatest asset is its people. As a Staff Software Engineer on the Marketplace Insurance team, you'll help answer two of the most important questions patients face when seeking healthcare: Which providers can I see in-network? and How much will it cost?

We empower patients to make informed healthcare decisions with confidence while driving a significant, high-visibility impact on Zocdoc's business. You'll tackle complex technical challenges, simplifying an intricate domain that involves vast datasets. Spanning thousands of insurers and millions of patients, into seamless, user-friendly experiences.

As a Staff Engineer on the team, you'll provide technical leadership, guide design decisions, and mentor engineers to drive best practices across the organization. All while maintaining a strong focus on user experience and shipping features that delight the user.

You'll enjoy this role if you are...
  • Inspired by the opportunity to positively impact the healthcare experience for millions of patients
  • Passionate about building highly scalable platforms and excited about developing new and innovative products
  • Undaunted by the complexity of how the health insurance system works, and are motivated to simplify it for patients
  • Product-driven with a relentless focus on user needs; you're excited to partner closely with cross-functional teams, leading projects beginning from the early ideation phase
  • A fervent champion of engineering fundamentals and enjoy driving adoption of best practices in code health, testing, and maintainability across organizations and teams
  • A leader who mentors and grows teams, cultivates innovation, and drives cross-collaboration across multiple teams
  • An entrepreneur with strong ownership who can thrive in an ambiguous and fast-changing environment


Your day to day is...
  • Ownership of Zocdoc's expansion of Insurance features and cost transparency, including roadmapping, prototyping, and leading 0 - 1 projects that span across the technology stack
  • Acting as a stakeholder in deciding what we build, and partnering with other business and product stakeholders to chart the course
  • Analyzing and decomposing complex product challenges to drive sound design decisions
  • Working hands-on with your team and shipping production code using C#, React, and AWS to millions of users autonomously
  • Collaborating with our agile team of dedicated and brilliant engineers, product managers, designers and data scientists
  • Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement
  • Continuously improving our ability to deliver quality solutions through evolving engineering process and technical capabilities
  • Working with cutting edge GenAI tools and technology to have a multiplier effect on the team


You'll be successful in this role if you have...
  • 7+ years of significant expertise in building and scaling high-performance, distributed backend systems
  • Successfully shipped code for a complex, user-facing product, with experience working across multiple areas of the technology stack
  • Possess a strong product-owner mindset with a relentless focus on user needs and a demonstrated history of delivering features that drive significant business impact
  • Demonstrated history of solid and well-rounded system design skills. Designing systems for high availability, fault tolerance, and graceful degradation
  • Improved developer productivity, efficiency, and velocity by setting up the best practices for coding, testing, deployment, and observability
  • Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
  • Been an effective communicator capable of delving into technical details, leading technical discussions, and presenting solutions to diverse cross-functional audiences
  • Experience evaluating and working with third-party vendors and data providers


Benefits:
  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited Vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter Benefits
  • 401(k) with employer funded match
  • Corporate wellness program with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch everyday along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified


Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.

NYC Base Salary Range

$180,000-$270,000 USD

About Zocdoc

Zocdoc is a healthcare technology company that provides a digital platform for patients to find and book appointments with doctors and other healthcare providers. The company's platform allows patients to search for doctors by specialty, location, insurance, and other criteria, and to book appointments online or through a mobile app. Zocdoc also provides tools for doctors to manage their schedules, patient records, and online reputation. The company was founded in 2007 and is headquartered in New York City. Zocdoc has raised over $225 million in funding and has been recognized as one of the fastest-growing companies in the healthcare industry.
Learn more about Zocdoc
Size
1,000 employees
Industry
Founded
2007

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