Staff Services Analyst I/II - HHSA/CSOA

Napa County, CA

$94K — $124K *
Napa, CA 94558In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, public administration, systems analysis, accounting, or a related field.
  • No related experience required for Staff Services Analyst I; one year experience needed for Staff Services Analyst II.
  • Experience in administrative management, personnel, fiscal, budgetary, or data processing analysis for more complex roles.
  • Valid California Driver's License required and must be maintained during employment.
  • Bilingual in Spanish preferred but not mandatory.

Responsibilities

  • Perform administrative, fiscal, personnel, and program support in the CSOA.
  • Conduct research, data collection, and analysis for various projects.
  • Prepare and maintain reports on assigned projects.
  • Serve as a resource to other staff and departments as necessary.
  • Oversee programs and projects depending on level and expertise.
  • Assist in the preparation of administrative recommendations and reports.
  • Facilitate special projects within the Health and Human Services Agency.

Benefits

  • 32 hours of Winter Time Off annually.
  • Comprehensive benefits package not detailed in listing.
  • Opportunities for career advancement within the agency.
  • Supportive environment for employees assisting diverse populations.
  • Possibility of additional professional development and training.
Full Job Description
Salary : $94,848.00 - $124,155.20 Annually
Location : Health and Human Services Agency - 2751 Napa Valley Corporate Dr., Napa, CA
Job Type: Full Time
Job Number:
Department: Health & Human Services Agency
Opening Date: 06/24/2026
Closing Date: 7/9/2026 5:00 PM Pacific

The Position
This Staff Services Analyst position is within the Comprehensive Services for Older Adults (CSOA) of the Health and Human Services Agency (HHSA).

Under general supervision or direction, the Staff Services Analyst I/II performs a variety of responsible and specialized technical staff support services in a County department in such areas as general administration, fiscal, legislative, personnel, program and data processing, and systems analysis; conducts a variety of special projects involving research, data collection, and analysis; and prepares and maintains reports on assigned projects.
The Staff Services Analyst I/II series performs a full range of analytical and technical staff support services within a County department.

The Staff Services Analyst I is the entry level of the series and may work under general supervision or direction. Incumbents perform analysis tasks of increasing difficulty in one or more areas of administrative services and perform analytical duties of a more routine, repetitive nature. As experience, knowledge, skills, and abilities are acquired and utilized, the degree and complexity of assignments may correspondingly increase to the Staff Services Analyst II. However, positions limited to analytical duties of a more routine, repetitive nature will permanently remain at the Staff Services Analyst I level. Incumbents may serve as a resource in their area(s) of service to other staff, departments, committees, boards, or commissions.

The Staff Services Analyst II is the journey level of the series and works under direction. The Staff Services Analyst II performs the more difficult, responsible, varied and complex analyst functions in a variety of assignments and/or program areas. Incumbents may be responsible for administratively overseeing programs, projects, assignments and/or highly specialized activities of lower-level staff and may serve as a resource to other staff, departments, committees, boards, or commissions.
Click here to learn more about HHSA's commitment to learning and serving!
This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year. The position will be filled at the Staff Services Analyst I or II level, based on candidate qualifications. Bilingual in Spanish is preferred but not required.
Memorandum of Understanding (MOU) Agreed Winter Time Off:
  • 32.0 hours of Winter Time Off


POSITION REQUIREMENTS
Experience and Education:Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Staff Services Analyst I ($45.60 - $54.39 Hourly)
Experience: No related experience is required.

Education: A Bachelor's degree from an accredited college or university with major coursework preferably in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)
Staff Services Analyst II ($50.10 -$59.69 Hourly)
Experience: One year of experience performing administrative management, personnel, fiscal, budgetary, staff development, or data processing analysis work, including the preparation of recommendations and reports, or one year of experience as a Staff Services Analyst I.

Education: Equivalent to graduation from college with major course work in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)
License or Certificate:*
  • Possession of a valid California Driver's License

*Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
RECRUITMENT PROCESS
Application Deadline

By 5:00 PM, PST, July 9, 2026

Application Screening & Supplemental Question Scoring

Tentatively scheduled for the week of July 13, 2026
Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.

Oral Panel Interview

Tentatively scheduled for the week of August 3, 2026
The most qualified candidates will be placed on the eligibility list and may be considered to fill positions for up to one year.
Human Resources reserves the right to change the recruitment process at any time.

Example of Duties
Explore the full job descriptions below:

BenefitsLearn more about the benefits package for this position HERE.

ADA AccommodationApplicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Disaster Service Workers
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code 3102).

PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION

SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.

ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS

EMPLOYMENT INFORMATION

PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.

FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.

SELECTION PROCESS -

FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01

Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
  • Yes
  • No

02

Please describe your educational background, including any degrees obtained.
03

Please describe your experience preparing reports, analyzing data, drafting correspondence to support staff, ensuring compliance, and performing other quality assurance functions. Please be sure to include the setting, length of time, and nature of the work performed.
04

Please describe any direct experience you have working with aged or disabled individuals.
05

Please describe a time when you worked with diverse populations or communities. What did you learn from it?
06

If selected for this position, a medical screening may be required as part of the pre-employment process.I have read and understand this requirement.
  • Yes
  • No

Required Question

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