CenterPoint Energy, Inc

Staff Service Consultant

CenterPoint Energy, Inc • $85K — $102K *
Galveston, TX 77550In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in construction science, construction management, engineering, or technology required; or 8 years of relevant experience instead.
  • Minimum of 7 years in project management for electric utility distribution systems required.
  • Strong understanding of both overhead and underground electrical systems essential.
  • Ability to manage customer accounts and negotiate service extensions with various stakeholders.
  • Experience in analyzing compliance with safety and regulatory codes required.

Responsibilities

  • Evaluate and improve distribution system performance to mitigate outages.
  • Conduct thorough analyses of recurring outages and develop actionable recommendations.
  • Collaborate with cross-functional teams to prioritize and implement reliability improvements.
  • Manage customer relationships to ensure effective service delivery and satisfaction.
  • Design and prepare construction plans for electrical distribution facilities.
  • Lead training and mentoring programs to develop team capabilities.
  • Monitor and ensure adherence to safety and regulatory standards in all projects.

Benefits

  • Paid training and benefits eligibility from day one.
  • Flexible work schedule along with paid holidays and time off.
  • Transit subsidies and discounts at local fitness centers.
  • Professional development programs including tuition reimbursement.
  • 401(k) plan with company matching contributions and additional employer contributions.
Full Job Description
Job Summary

Serves as a self-directed Reliability Consultant and technical subject matter expert responsible for improving distribution system performance and reducing customer outages through the identification, analysis, and mitigation of reliability risks. Evaluates Worst Performing Circuits (WPC), investigates recurring outage events, conducts field inspections of distribution assets, and performs detailed outage and root cause analyses to identify corrective actions. Develops and issues work orders for the repair, replacement, and rehabilitation of major out-of-service or underperforming devices and infrastructure. Collaborates with Operations, Engineering, Planning, Vegetation Management, Construction, and other stakeholders to implement reliability improvement initiatives, prioritize capital investments, and enhance system performance. Provides technical recommendations that balance safety, regulatory compliance, cost effectiveness, future load growth, asset health, and customer impact while driving continuous improvement and long-term reliability strategies across the distribution system.

Essential Functions

  • Proficient in all essential duties and responsibilities and serves as the subject matter expert for assigned location. Assists in training others and takes the lead role on the most complex projects.
  • Manage accounts with customers (residential, small and large commercial, and industrial) and/or their representatives to develop business plans to service customer needs.
  • Represent the company in service extension negotiations related to service locations, requirements, costs, easement rights, and construction timeframes.
  • Gather, analyze, and design distribution facilities and determine customer electrical loads, metering requirements, etc. and create construction plan documents, including material and labor. Prepare construction sketches, layouts and drawing of existing and proposed distribution facilities.
  • Participate in formal training program, on the job training, mentoring and provide subject matter expertise as required.
  • Be able to identify, evaluate, and if necessary correct issues related to compliance to governmental regulations, code violations, and CenterPoint Energy standards. Corrective action may require negotiation with customers related to safety, cost, and legal responsibility.
  • Evaluate equipment type, size, and location. Review facilities for compliance with the National Electrical Safety Code (NESC), National Electric Code (NEC), city and county ordinances and CenterPoint Energy standards.
  • Perform pro-active follow up with customers regarding their satisfaction with project work and if necessary initiate action based on feedback.
  • Develop and maintain business partnerships with elected officials and employees of city, county and state entities, trade and development associations, HOA's, etc., to effectively service customers.
  • Support community and civic organizations through active participation on boards and committees, project coordination and fund-raising events. Must be flexible to attend functions outside of normal work hours to represent CenterPoint Energy.
  • Provide project management for distribution system capital and maintenance programs.
  • Partner with other consultants to provide assistance and direction on difficult/complex projects.
  • Review work orders for accuracy and ensure proper design criteria.
  • Regularly represent the Service Consultant function on company task forces and special project assignments.
  • Analyze distribution reliability service issues and recommend appropriate corrective action taking into account budget constraints.
  • Perform inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
  • Review property information to confirm legal rights of ownership for easement acquisition.
  • Must accept reassignment to different work locations in Distribution Operations/ Distribution Project Management areas of responsibility to meet business needs for employee development.


Education Description

  • Requires a bachelor's degree from an accredited college. Area of concentration in construction science, construction management, engineering, or technology preferred.


  • Eight years of experience within construction management, engineering or technology may be accepted in lieu of education requirement.


Experience

  • Requires a minimum of seven (7) years of experience in a project management role for an electric utility designing overhead and underground electrical distribution systems.


Physical Requirements

  • Able to take notes and compose written documents while in the field or in the office.
  • Able to exert up to 20 pounds of force occasionally, and/or a minimal amount of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Able to bend, stoop, kneel, crouch, climb, crawl, lift, stand, walk, and pull, on a daily basis.
  • Able to inspect and view work sites.
  • Able to view computer terminal/screen, sit, stand or walk for long periods of time.
  • Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
  • Able to comply with all company driver safety policy requirements.
  • Able to provide a valid state driver's license, present and maintain a safe driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.


Working Conditions:

  • Able to perform work in an office environment.
  • Able to travel out of town, occasionally overnight, for meetings, audits, conferences, etc.
  • Able to tolerate occasional exposure to all weather conditions, work with dirty and/or greasy equipment, high noise levels, and uneven and overgrown terrain, when inspecting work sites in the field.
  • Able to work more than 40 hours per week, as necessary, to meet established deadlines and accomplish objectives.
  • Able to provide on-call support 24 hours per day including nights and/or weekends.
  • Able to support Emergency Operating Plan.


What we bring to you
  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Transit subsidies
  • Flexible work schedule, paid holidays and paid time off
  • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
  • Professional growth and development programs including tuition reimbursement
  • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution


Job Type: Full Time
Posting Start Date: 08/20/2026
Posting End Date: 08/27/2026

About CenterPoint Energy, Inc

CenterPoint Energy is a domestic energy delivery company. The Company’s business segments include Electric Transmission and Distribution, Natural Gas Distribution, Competitive Natural Gas Sales and Services, Interstate Pipelines, Field Services and Other Operations. The Company serves metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. The company also owns a 58.3% interest in a midstream partnership it jointly controls with OGE Energy Corp. with operations in natural gas and liquids-rich producing areas of Oklahoma, Texas, Arkansas and Louisiana.

CenterPoint Energy, Inc. Careers

Join the dynamic team at CenterPoint Energy, Inc., a pivotal leader in the energy sector, where innovation meets purpose. Our company is not just about providing energy solutions; it's about empowering futures through meaningful career opportunities.

Work You’ll Do

At CenterPoint Energy, Inc., you will engage in work that not only energizes communities but also fuels personal and professional growth. Our commitment to leadership in the industry is matched by our commitment to the people who make our success possible.

Transform Your Career

Embark on a journey of growth and leadership at CenterPoint Energy, Inc. Here, job opportunities abound, offering you the chance to influence the future of energy and infrastructure. With roles ranging from engineering to customer service, your professional path is here.

Innovate with Us

CenterPoint Energy, Inc. is at the forefront of energy innovation. Our team is dedicated to developing solutions that not only meet today's energy needs but also set the standards for tomorrow. Join us and bring your unique skills to a place where innovation is standard.

Internship Programs

Kickstart your career with CenterPoint Energy, Inc.’s internship programs. Gain invaluable industry experience, enhance your resume, and build a network of professional contacts. Our internships offer a deep dive into the energy sector, providing a solid foundation for your career.

Diversity and Inclusion

We believe diversity drives innovation. CenterPoint Energy, Inc. is committed to creating a diverse and inclusive work environment where every employee can thrive. Our diversity training ensures that everyone, from leadership to new hires, understands the value of differences.

Benefits and Culture

CenterPoint Energy, Inc. offers a comprehensive benefits package that supports both your professional and personal life. Our culture is built on a foundation of respect and integrity, infused with a spirit of teamwork that encourages collaboration and continuous learning.

Join Our Team

Explore the numerous job opportunities at CenterPoint Energy, Inc. and find the position that best matches your skills and ambitions. We are hiring creative, solution-driven team players who are ready to make an impact.

Stay Connected

Keep up to date with the latest at CenterPoint Energy, Inc.: - **Career Growth and Development:** We provide unmatched training and development programs that prepare you for leadership and specialized roles within the company. - **Networking Opportunities:** Connect with industry leaders and innovators within our network to enhance your career prospects. - **Job Alert Emails:** Customize your subscription to receive job alerts and insider tips tailored to your career preferences.

Apply Now

Ready to power your career with CenterPoint Energy, Inc.? Search open positions, prepare your resume, and step into a role that will challenge and excite you. Interview with us and join a company that values your energy and ideas.

SEARCH CENTERPOINT ENERGY JOBS

Join CenterPoint Energy, Inc. today and be part of a team that is dedicated to creating a sustainable and energized future.
Learn more about CenterPoint Energy, Inc
Size
9,418 employees
Market Cap
$19.2 billion
Industry
Energy & Utilities
Net Income
-$773 million
Founded
1866
5 Year Trend
+2.1%
Revenue
$7.4 billion
NASDAQ
CNP
* Ladders Estimates

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