Job Title:
Staff Program Manager
Reporting To:Business Unit Director, Production Programs - Americas
Work Schedule:Onsite - Everett, WA
The Program Manager for Production Programs manages day-to-day execution and continuous delivery of Moog products in the production phase. This role is accountable for customer relationship management, meeting cost-to-plan targets, driving demand flow down to sites, resolving escalated issues, and coordinating cross-functional teams to ensure product quality, on-time delivery and contract compliance through the full production lifecycle.
Core responsibilities- Production program execution: Manage program performance against production schedules, quality, cost and delivery targets.
- Customer account management: Act as primary customer contact for production issues, delivery coordination, routine commercial interactions and performance reporting; maintain high customer satisfaction and manage expectations.
- Cost-to-plan and financial performance: Drive cost-to-plan initiatives, support margin preservation actions, manage forecasts and report earned-value/financial status.
- Demand flow down & site coordination: Translate program requirements into site-level demand, lead demand flow down and ensure production sites have required planning, materials and capacity to meet program needs.
- Cross-functional coordination: Coordinate manufacturing, supply chain, engineering, quality, test, logistics and sustainment to remove blockers and optimize throughput.
- Escalation & issue resolution: Own resolution of escalated production, supply or quality issues impacting program performance; lead root-cause actions and corrective plans with stakeholders.
- Change & configuration control: Manage engineering change requests impacting production, ensure configuration control, and align stakeholders on implementation plans.
- Supplier & subcontractor management: Partner with the Supply Chain team to ensure monitoring of supplier performance, to drive on-time delivery and quality recovery actions, and to support contractual remedies as needed.
- Compliance & safety: Partner with Quality team to ensure production activities comply with customer specifications, applicable regulatory standards, company policies and safety requirements; support audits and quality events.
- Reporting & governance: Produce clear, concise program status reports and decision packages for Program Director; participate in various internal programs reviews.
Key deliverables / success metrics- On-time delivery and meeting production rate commitments.
- Achievement of cost-to-plan targets and acceptable cost/schedule variance.
- Successful demand flow down with minimal site disruptions and material shortages.
- Timely resolution of escalations and measurable reduction in repeat issues.
- Low production quality non-conformances and high first-pass yield.
- Strong customer satisfaction and adherence to contractual commitments.
Core skills & competencies - Program & schedule management: Understanding of IMS, MS Project or equivalent and EVM basics.
- Technical understanding: Ability to lead technical trade-offs with engineering teams.
- Communication & stakeholder management: Clear communicator with strong customer-facing and cross-functional collaboration skills.
- Risk & issue management: Proactive identification, escalation and mitigation of risks and issues.
- Negotiation: Practical experience in commercial negotiation and supporting contractual actions.
- Decision orientation: Data-driven, accountable and results-oriented.
Reporting & organizational context - Reports to: Program Director
- Interfaces: Typically leads and coordinates with cross-functional team members (engineering, supply chain, manufacturing, quality, finance, legal & contracts. Direct interface with Site Program Managers and customer representatives.
Minimum qualifications to be considered- Typically, Bachelor's degree in engineering or business
- Minimum of ten (10) years of professional work experience, preferably in aerospace and engineering
- Minimum six (6) years of Program Management work experience
- Project Management Professional certificate is a plus
How We Care For You: - Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts
- Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance.
- Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
- Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs
- Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all.
Salary Range Transparency:Everett, WA $175,000.00-$220,000.00 Annually
Salary Range DisclaimerThe base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.
This position requires access to U.S. export-controlled information.
