ABOUT THIS ROLEThe
Staff, Program Management leads the program management function across the organization, establishing governance frameworks, driving strategic portfolio decisions, and building organizational capability to deliver complex, enterprise-wide initiatives. This role partners with executive leadership to translate business strategy into executable programs, ensures alignment across technology, business, and operational stakeholders, and drives measurable business outcomes through disciplined program execution. The ideal candidate will bring deep expertise in portfolio management, executive stakeholder engagement, organizational development, and strategic business planning.
Duties/Responsibilities - Develop program strategies that effectively align with the company's business goals.
- Design and implement long-term goals for project performance and oversee a team of project managers and support staff, ensuring effective delegation, coordination, and execution of projects.
- Promote professional development of team members through coaching, performance management, and training opportunities.
- Act as the primary contact for program stakeholders, maintaining strong relationships and keeping stakeholders informed of progress and issues.
- Facilitate stakeholder meetings and deliver detailed reports on program status to executive leadership and external partners.
- Manage program budgets and ensure financial accountability by tracking expenses and forecasting budget requirements for project sustainability.
- Perform cost-benefit analysis on programs, including risk assessment for resource allocation.
- Ensure program outputs meet quality standards agreed upon in the planning phase.
- Implement continuous improvement practices to enhance program effectiveness and efficiency.
Education and/or Experience - Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent work experience) required; advances degree preferred
- 12+ years of progressive program and project management experience, with 5+ years in a leadership role managing managers or leading a program management function
- Experience in strategic planning and business analysis.
- Proven track record of managing multiple large-scale projects or programs.
- PMP, PgMP, or similar certifications strongly preferred.
Required Skills/Abilities - Executive presence and ability to influence senior stakeholders without direct authority
- Exceptional organizational leadership and change management capabilities
- Strong decision-making skills under ambiguity and pressure
- Deep expertise in program and portfolio management methodologies (Agile, Waterfall, Hybrid, SAFe)
- Proficiency in enterprise program management and portfolio tools (e.g., MS Project, Jira, Clarity PPM, ServiceNow PPM)
- Strong understanding of financial reporting and budgeting processes.
- Expertise in industry-specific tools and technologies related to project and program management.
- Outstanding leadership and organizational abilities.
- Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams.
- Ability to resolve conflicts and handle stress effectively.
- Strong problem-solving skills and the ability to think strategically and analytically
- Capable of synthesizing complex information into actionable plans.
Work Environment - This job operates in a hybrid, office environment 3 days per week.
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Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our RewardsWe offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS , we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
Salary Range$134,536-$168,170
The annual base salary range for this position is noted above. Exact compensation offered may vary depending on job-related knowledge, skills, experience, and office location.
