Intuitive Surgical, Inc

Staff Product Manager

Intuitive Surgical, Inc$130K — $180K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years professional experience, including 5+ years in medical device product management and marketing.
  • Experience defining and managing market and product requirements for medical devices.
  • Strong design sensibility focusing on physician and customer experience.
  • Excellent presentation skills, able to engage senior management and customers.
  • Proven track record of building partnerships with key opinion leaders.
  • Self-driven, effective leader in a fast-paced environment with multitasking ability.
  • Familiarity with MS Office Suite, Tableau, SFDC, and digital marketing tools.
  • Ability to travel 30% for work, including some international travel.

Responsibilities

  • Drive product roadmap aligning with long-term strategic priorities.
  • Develop an understanding of new clinical spaces through research and engagement with key opinion leaders.
  • Conduct qualitative and quantitative market research to inform product strategies.
  • Manage cross-functional teams through the product development process from concept to launch.
  • Facilitate design discussions ensuring alignment with customer needs and business objectives.
  • Establish product positioning and messaging, leading market research for pricing strategies.
  • Measure and analyze product success post-launch, seeking feedback for improvements.

Benefits

  • Opportunity to work with cutting-edge robotic technologies.
  • Collaborative cross-functional work environment.
  • Engagement with global markets and innovative healthcare solutions.
  • Focus on customer-centric product development.
  • Commitment to professional growth and leadership opportunities.
Full Job Description
Job Description

PRIMARY FUNCTION OF POSITION

The Staff Product Manager, Future Forward will be responsible for product management of novel robotic platforms and technologies. This includes executing high-impact future oriented projects to elevate the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to create product requirements and represent the customer through the Product Development Process (PDP), manage trade-offs and prepare new products for commercial launch. This role takes ownership in strategic planning, representing the voice of the customer to the organization, and acting as a leader in product development efforts. Working across multiple product franchises, in multiple geographies, and in collaboration with multiple cross-functional stakeholders across Product Operations and Commercial functions, this person also will have a unique breadth and story-telling platform, tying the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).

ESSENTIAL JOB DUTIES

Roadmap Development
  • Drive the product roadmap, particularly the Desirability and Feasibility aspects, in alignment with the company's long-term priorities. Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
  • Develop a deep understanding of the diagnosis and treatment of new clinical spaces, including monitoring and consuming clinical literature, attending medical society meetings and engaging with physician key opinion leaders.
  • Understand market-leading, emerging and complementary technology and its impact on Intuitive's product lines.
  • Conduct qualitative and quantitative market research. Direct customer interviews (patients, HCPs & their care team, providers and payers) and observations to develop insights and inform the product roadmap.

Product Design, Development and Launch
  • Propose next-generation products and services aligned with customer needs and company's long-term targets:
    • Identify and clearly articulate unmet customer needs
    • Evaluate fit or prototype product solutions
    • Evaluate critical business requirements and potential product impact
  • Cross-functionally manage projects through the product development process including developing market requirements and product requirements
  • Negotiate core product tradeoffs and create alignment across key cross-functional stakeholders, including design engineering, clinical development engineers and manufacturing.
  • Facilitate tradeoff discussions with design teams while keeping the needs of the customer and the business in mind.
  • Establish product positioning, claims, messaging and initiate market research for pricing.
  • Ensure execution of a smooth product rollout process, including global product launch. Manage cross-functional product rollout teams to prepare products for worldwide launch.
  • Measure product success by monitoring product adoption and seeking post-launch product feedback.
  • Work closely with downstream product management for global product launch, SIOP, quality and commercialization.

Business Analysis
  • Identify high potential product investigations by potential market size and customer benefit
  • Evaluate value to the customer and willing to pay of proposed product concepts
  • Negotiate core product tradeoffs between cost and performing; align key cross-functional stakeholders

Inbound and Outbound Business Development
  • Work with the engineering and business development teams to evaluate new technologies and prioritize the new business development pipeline.


Qualifications

QUALIFICATIONS

Required Skills and Experience
  • Must be a highly passionate individual that notices and cares about design details and physician/customer experience with medical technology
  • At least 10 years of professional experience with at least 5 years of experience in medical device product management and product marketing
  • Experience defining and managing market and product requirements for medical devices
  • Develop solid commercial and KOL partnerships to inform a value-driven portfolio narrative
  • Excellent communication and presentation skills, including experience presenting to senior management and customers.
  • Self-starter with ability to take leadership in a fast-paced environment.
  • Able to prioritize and smoothly manage multiple tasks.
  • Agility to pivot focus to meet evolving sales and customer needs.
  • Proven ability to work across disparate parts of an organization to deliver results.
  • Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools.
  • Ability to work in surgical labs and hospital patient care areas is required.
  • Ability to travel 30%. Some international travel may be required.
  • The position is located at Intuitive Headquarters in Sunnyvale, California.

Required Education and Training
  • At least 15 years of professional experience with at least 5 years of experience in product management and product marketing
  • Experience defining and managing market and product requirements for medical devices
  • Minimum Bachelor's degree.

Working Conditions
  • Ability to work in surgical labs and hospital patient care areas is required.
  • Ability to travel 30%. Some international travel will be required.
  • The position is located at Intuitive Headquarters in Sunnyvale, California.

Preferred Skills and Experience

Masters degree in life science, engineering or MBA preferred.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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