Intuit Inc

Staff Product Manager, Field Service Industry Workflows (Mid-Market)

Intuit Inc • $120K — $150K *
Mountain View, CA 94040In-Person
Business Services
8 - 10 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • 8+ years in product management with experience in complex business workflows.
  • Proven track record of translating operational processes into scalable software solutions.
  • Strong ability to identify customer needs and generate measurable business impact.
  • Experience with mid-market businesses or related industry verticals.
  • Experience in productizing AI/ML capabilities into real workflows.
  • Ability to design intelligent automation and predictive insights.
  • Understanding of core financial concepts and unified operational and financial systems.

Responsibilities

  • Map and redesign financial workflows for field service to create a seamless experience.
  • Understand and address specific pain points for Owners, CFOs, and Dispatchers in the industry.
  • Embed AI in workflows for better decision-making and anomaly detection.
  • Design agents to manage financial risk and provide transparent recommendations.
  • Integrate operational data with financial systems for real-time job profitability visibility.
  • Reduce manual data syncing and improve communication between field and back office.
  • Drive the field service strategy and balance foundational ERP needs with industry differentiators.

Benefits

  • Competitive compensation package with performance-based rewards.
  • Eligibility for cash bonuses and equity rewards.
  • Ongoing commitment to fair pay across categories of ethnicity and gender.
Full Job Description
As the Staff Product Manager for Field Service within Intuit Enterprise Suite (IES), you will own the end-to-end financial workflows for mid-market field service companies. Your mission is to deeply understand how these businesses operate - from job costing and dispatch to billing, payroll, inventory, and cash flow - and transform those workflows into an AI-native financial system that works the way they do.

You are accountable for solving the real-world financial Jobs-to-Be-Done of field service operators, technicians, finance leaders, and owners. You will map their workflows end-to-end, identify friction and fragmentation, and design intelligent, autonomous experiences that proactively manage their financial operations.

You will move beyond an accounting tool to build a system of action and intelligence, one that embeds AI directly into industry-specific workflows to automate decisions, surface insights, and drive confident outcomes in real time.

Responsibilities
End-to-End Ownership

  • Reimagine Workflows: Map and redesign the financial lifecycle of field service-from job costing and project accounting to inventory and payroll-into a seamless, automated experience.
  • Cultivate Industry Empathy: Deeply understand the friction points for mid-market Owners, CFOs, and Dispatchers to build solutions that solve their specific 'hair-on-fire' problems.
Architect AI-Native Industry Solutions

  • Automate Intelligence: Embed AI directly into workflows for anomaly detection, margin analysis, and cash flow forecasting, shifting the user from data entry to decision-making.
  • Deploy Autonomous Agents: Design agents that proactively manage working capital and financial risk, ensuring AI augments human judgment with high-confidence, transparent recommendations.
Blend Operational and Financial Clarity

  • Unify the Tech Stack: Connect operational data (dispatch, labor utilization, CRM) with financial systems to ensure real-time visibility into job profitability.
  • Eliminate Reconciliation: Design 'workflow-first' experiences that reduce manual data syncing and close the gap between the field and the back office.
Lead Strategy & Drive Outcomes

  • Define the Industry Roadmap: Own the field service strategy within IES, balancing foundational ERP needs with high-value industry differentiators.
  • Measure Business Impact: Move beyond feature shipping to drive measurable customer success (reducing DSO [Days Sales Outstanding], expanding margins, and eliminating revenue leakage).
  • Simplify Time-to-Value: Redefine the onboarding experience with industry-aware configurations that systems to how customers actually run their crews and jobs.


Qualifications
Deep Workflow Thinker

  • 8+ years in product management, ideally with experience owning complex, multi-step business workflows.
  • Proven ability to deconstruct operational processes and translate them into scalable software solutions.


Customer-Obsessed Problem Solver

  • Strong track record of identifying unmet customer needs and delivering measurable business impact.
  • Experience working directly with mid-market businesses or industry verticals.
  • Field service industry experience (HVAC, plumbing, electrical, construction-adjacent services) is a plus, but not required.
AI-Native Product Builder

  • Experience productizing AI/ML capabilities into real customer workflows.
  • Ability to design intelligent automation, predictive insights, or autonomous agents that solve real operational problems.
  • Comfortable working with data science and engineering teams to ship AI-driven features.
Financial & Operational Acumen

  • Understanding of core financial concepts (job costing, revenue recognition, WIP, payroll, inventory, cash flow).
  • Ability to bridge operational and financial systems into a unified experience.
Strategic & Cross-Functional Leader

  • Experience driving clarity and alignment across a matrixed organization.
  • Strong executive communication skills with the ability to influence without authority.
  • Comfortable balancing long-term industry strategy with near-term delivery.


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

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Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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