As a Staff Product Designer, you’ll be the design lead for a critical product area, shaping the vision, quality, and outcomes across multiple teams. You will play a central role in shaping the future of our products and design strategies, focusing on employing user-centered processes to deliver visually appealing, user-friendly digital experiences while leveraging AI tools to streamline design workflows and facilitate seamless design-to-development handoffs.

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$XX to $XX (NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$XX to $XX (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$XX to $XX (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

In CA: Typical hiring range is $XX to $XX

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

• Own the end-to-end design for a critical product pillar, demonstrating high-quality design practices through all phases of product design including research & discovery, facilitation, strategy, ideation, interaction design, visual execution, launch, and testing

• Experiment with and leverage AI tools and emerging technologies to streamline design workflows, automate routine tasks, and enhance the overall design process efficiency 

• Develop and execute comprehensive research strategies through user interviews, usability testing, and market analysis to validate design solutions and inform strategic decisions, clearly documenting insights and recommendations for stakeholders

• Create wireframes, high-fidelity prototypes and functional prototypes that communicate design concepts, while facilitating smooth design-to-development handoffs by translating designs into code faster

• Collaborate closely with cross-functional teams to translate user needs into technically feasible solutions, advocating for optimal user experiences throughout the development process

• Advocate for user-centered design during roadmap planning and strategic discussions, ensuring acceptable user experiences while balancing business objectives and technical constraints

• Maintain our design system; ensure accessibility, performance, and scalability across platforms

• Mentor senior/intermediate designers while contributing to a culture of design excellence and continuous learning within the organization

Education & Training

• Bachelor’s degree in Human-Computer Interaction, Design, Computer Science, Psychology or related field, or equivalent combination of education and experience

Preferred: 

• Certifications in AI design tools, design systems, or front-end development methodologies

• Certification in UX/UI design methodologies or design thinking processes

Experience:

• 8+ years of extensive product design experience with significant contributions to the design of multiple enterprise systems

• Proven track record of leading complex, multi-team design projects with measurable business impact as shown in a strong portfolio showcasing user-centered design solutions

• Experience working in Agile development environments and collaborating with cross-functional teams including engineers, product managers, and stakeholders, to achieve project goals

Preferred 

• Property and casualty insurance industry experience

Knowledge and Skills:

Minimum 

• Excels at creating net-new products from first principles—frame the problem, validate with users, translate insights into designs, collaborate through delivery, analyze and optimize post‑launch

• Advanced proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, Axure, and Miro

• Fluent in discovery and user research methodologies including user interviews, surveys, card sorting, usability testing, rapid prototyping and experiment design 

• Expert-level visual and interaction design—defining interaction models, scalable patterns, motion and state systems, and accessible visual languages—to solve complex, ambiguous flows at product scale

• Strong product sense and strategic thinking; comfortable with ambiguity and sequencing bets with capacity to balance user needs, business objectives, and technical constraints

• Exceptional communication and presentation skills through advanced storytelling; able to shape org-level narratives that influence strategy and executive decisions

• Experience with org wide design system strategy, maintenance, adoption, and governance

• Knowledge of accessibility standards (WCAG) and inclusive design principles

• Analytical mindset with experience using data to inform design decisions and measure the impact of design solutions on key business metrics

• Demonstrated impact mentoring senior and intermediate designers

Preferred

• Experience with emerging AI technologies in design automation

• Knowledge of machine learning and deep learning

• Understanding of HTML5, CSS3, and JavaScript fundamentals for effective design-to-development handoffs

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more