About the RoleWe're building the central command center for our franchisee network. As Manager, Product Design, you'll set the design vision, grow and lead a team of designers, and deliver intuitive, scalable experiences that make life meaningfully easier for our franchisees.
This role is for someone who thinks in systems, leads with conviction, and gets energy from solving complex problems at scale. You'll partner closely with product and technology leaders while defining what "great" looks like across our digital platforms.
Responsibilities include but are not limited to:- Define and own the product design vision, setting the bar for quality, coherence, and craft across platforms
- Design with systems in mind by creating scalable patterns, components, and principles
- Build deep user empathy by engaging directly with franchisees to understand real-world challenges
- Use research and data-including interviews, usability studies, and experiments-to inform and validate design decisions
- Leverage AI tools to accelerate design exploration, rapid prototyping, and idea validation
- Lead, mentor, and develop a high-performing product design team
- Influence cross-functional partners through strong thinking, storytelling, and collaboration-without relying on authority
Qualifications (some examples listed below):- 5+ years of product design experience, including ownership of complex platform or system-based products
- Proven experience leading and developing empowered design teams
- A strong portfolio demonstrating design systems ownership, interaction design, and visual craftsmanship
- Strong point of view with low ego-able to defend decisions and adapt based on feedback
- An AI-first mindset with enthusiasm for how AI can enhance design workflows and outcomes
- Ability to influence and build alignment across product, engineering, and business partners
- Experience in restaurant technology, QSR, or franchise environments is a plus
What do we offer?- Insurance Plans (Medical, Life)
- 401K
- Competitive bonus opportunities
- Mobility allowance
- Tuition reimbursement
- Company holidays
- Volunteering time
- And more...
Compensation: The base pay range for this role is $138,300 - 172,900 annually
Pay within this range will be determined in good faith based on job-related factors, which may include skills, experience, education/training, location, and internal equity.
