About the Role

As a Staff Infrastructure Engineer, you will serve as a technical leader on our Platform Engineering team. You will architect, scale, and fortify global cloud infrastructure designed to handle mission-critical, high-throughput payments applications with zero downtime.

You will take ownership of key platform foundations powering our core payments infrastructure. Rather than executing against a rigid task list or holding blanket ownership over the entire platform, you will drive the technical strategy, architecture, and reliability standards for your designated domains within our multi-region AWS environment. We are looking for high-agency engineers who want to own complex distributed system challenges end-to-end and elevate how the entire engineering team operates.

If you thrive on solving complex distributed systems problems, building automated resiliency, and driving modern SRE practices, we want to build the future with you.

What You'll Do

• Build Immutable, Self-Healing Systems: Design, build, and optimize multi-region, high-availability AWS infrastructure. You will drive our evolution from hand-crafted environments to a standardized, globally scalable fleet managed entirely through code.
• Drive Resiliency & Automation: Replace manual toil with self-healing, automated infrastructure using GitOps, modern CI/CD pipelines, and IaC.
• Deep Observability & Resiliency: Build end-to-end telemetry (Prometheus, Grafana, OpenTelemetry) to proactively spot bottlenecks. You will own incident management and conduct blameless post-mortems to continuously harden our reliability baseline.
• Force-Multiply Engineering Velocity: Partner closely with Product, Security, and Core Engineering teams and lead from the front by designing "Golden Paths" that strip away friction for feature teams. You will influence company-wide engineering practices and mentor the organization on how to move fast with high alignment.
• Customer Impact: Architect and operate high-performance, low-latency private connectivity to optimize the experience for external customers. Partner strategically with internal engineering teams at the design and architectural level for platform enablement and adoption.

What You Bring

• Ownership at Scale: 8+ years of experience taking personal ownership of outcomes in complex, large-scale distributed systems within mission-critical environments.
• AWS & Infrastructure-as-Code: Advanced proficiency in AWS ecosystems leveraging Terraform to build reproducible environments.
• Containerization & Orchestration: Strong, hands-on experience with Kubernetes (EKS), Docker, and GitOps workflows (Flux, Argo, GitHub Actions).
• Automation & Scripting: Strong coding skills in Python, Go, or Bash to automate infrastructure and build operational tools.
• Observability Expertise: Deep experience implementing Prometheus, Grafana, or OpenTelemetry at scale.
• Security & Networking Foundations: Solid understanding of cloud security, API Gateways, load balancing, and network isolation, viewing security as a fundamental engineering constraint, not an afterthought.

Nice to Have:

• Experience with tokenization, payment processing, cryptology, or security products
• BA/BS degree
• A knack for out-of-the-box thinking that thrives in a fast-paced startup environment
• Experience managing distributed data streaming platforms like Kafka (MSK).
• Database performance tuning and query optimization skills.
• Familiarity with Java / Spring Framework services.

$145,000 - $260,000 a year

What We Look For In Every Teammate

We're looking for passionate professionals who take pride in their craft and want to help grow a team tackling some of the most critical problems in payments. People who thrive here are curious by nature, unafraid of hard problems, and motivated by the chance to build something that matters at scale.

If you're driven to make a meaningful impact, work at the leading edge of payment technology, and grow your career alongside a team that values ownership, collaboration, and continuous learning, you'll feel right at home at VGS.

How We Work

At VGS, we embrace a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance. That said, if you live within 30 miles of one of our office locations, you'll be on a hybrid schedule with some in-person time, because we know there's real value in coming together.

We're not about being in the office every day. We are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person.

Our Benefits

Financial and retirement

• Competitive salary
• 401 (k) with a 4% match and immediate vesting (applies to US only)
• Early equity
• Internet Stipend
• Learning Stipend
• Office set-up stipend (applies to US only)

Health and Wellness

• Insurance (medical, dental, and vision)
• HSA/FSA Options
• Life and disability insurance
• Pet insurance

Vacation and time off

• Unlimited PTO
• Paid national holidays
• Global parental leave program

Professional Development

• Promote from within
• Lunch and learns
• Team events and summits

Office life and perks

• Remote and hybrid opportunities
• Flexible working hours
• Weekly office lunches
• Employee discount platform

Where We're Hiring

We are currently hiring in the following locations: Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Michigan, Minnesota, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Ontario (Canada), Alberta (Canada), and British Columbia (Canada).

A Note on Our Hiring Process

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.