Cisco

Staff Engineering Product Manager (Remote)

Cisco$168K — $241K *
US-AnywhereRemote in San Francisco, CA
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 8 years of experience, Master's plus 6 years, or PhD plus 3 years of experience in a related field.
  • Proven track record managing technically complex products in enterprise software, cloud computing, or artificial intelligence.
  • Experience defining product roadmaps, requirements, and success criteria for software.
  • Demonstrated ability in conducting customer research and analyzing qualitative and quantitative data.
  • Experience collaborating with engineering and design teams during all product development phases.

Responsibilities

  • Lead strategy and roadmap for AI agents in detection and remediation.
  • Set and manage goals and success measures based on customer needs.
  • Conduct customer interviews and market research to identify high-value problems.
  • Prototype concepts using AI development tools to test and gather feedback.
  • Define requirements for agent reliability, safety, and user trust.
  • Prioritize product capabilities and address technical debt or quality issues.
  • Collaborate closely with engineering and design teams from discovery to delivery.

Benefits

  • Fully remote position allowing work from any location within the U.S.
  • Opportunity to work on cutting-edge AI technology in a rapidly evolving field.
Full Job Description
The application window is expected to close on: 08/21/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is fully remote and can be performed from any location within the United States. The role requires reliable internet connection and the ability to work independently in a remote environment.

Your Impact
  • Lead the strategy and roadmap for AI agents spanning detection, troubleshooting, and remediation.
  • Set 12-18-month goals, milestones, and success measures aligned with customer and business needs.
  • Discover high-value problems through customer interviews, product data, field feedback, market research, and competitive analysis.
  • Prototype concepts with tools such as Codex, Claude, and similar AI development platforms to test workflows, gather feedback, and accelerate product decisions.
  • Define requirements and evaluation methods for agent accuracy, reliability, explainability, safety, and user trust.
  • Prioritize new capabilities, platform investments, customer requests, technical debt, and quality improvements.
  • Partner with engineering and design from discovery through delivery, then measure adoption and refine the product.
  • Represent the product with customers, advisory councils, internal teams, and company leaders.


Minimum Qualifications
  • Bachelor's degree with 8 years of related experience, master's degree with 6 years of related experience, PhD with 3 years of related experience, or equivalent practical experience.
  • Experience managing technically complex products in one or more of the following areas: enterprise software, cloud computing, data platforms, infrastructure, observability, or artificial intelligence.
  • Experience defining product strategy, roadmaps, requirements, milestones, and measurable success criteria for software products.
  • Experience conducting customer research and using qualitative and quantitative evidence to prioritize product opportunities.
  • Experience partnering with engineering and design teams throughout product discovery, development, launch, adoption, and improvement.


Preferred Qualifications
  • Experience building or managing AI-powered, generative AI, or agentic products.
  • Working knowledge of observability, Kubernetes, microservices, distributed systems, and DevOps or site reliability engineering practices.
  • Familiarity with metrics, logs, traces, alerts, incident response, root-cause analysis, and production operations.
  • Experience using AI-assisted development tools, such as Codex or Claude, to create prototypes, demonstrations, or proofs of concept.
  • Ability to evaluate technical trade-offs, align cross-functional teams around measurable outcomes, and represent products with customers, advisory councils, internal stakeholders, and senior leaders.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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