Analog Devices, Inc

Staff Engineer, Customer Quality Engineering

Analog Devices, Inc$130K — $188K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in Customer Quality Engineering.
  • Bachelor's degree in electrical engineering or a related field; master's degree preferred.
  • Strong knowledge of semiconductor manufacturing processes and quality standards.
  • Experience managing demanding customer relationships under pressure.
  • Proven analytical and effective communication skills across organizational levels.
  • Willingness to travel domestically and internationally as needed.
  • Familiarity with quality methodologies and data analysis for semiconductor processes.

Responsibilities

  • Manage key customer relationships in multiple industries focused on quality.
  • Oversee communication regarding failure analysis, issue resolution, and product quality initiatives.
  • Collaborate with cross-functional teams to address customer quality challenges promptly.
  • Act as the primary interface for customer quality requirements and audits.
  • Advocate for customers by representing their needs and driving improvements in quality systems.
  • Utilize strong problem-solving skills to develop data-driven solutions to quality issues.

Benefits

  • Medical, vision, and dental coverage.
  • 401k retirement plan.
  • Paid vacation, holidays, and sick time.
  • Discretionary performance-based bonus based on factors like personal performance and company metrics.
Full Job Description
Responsibilities:
  • Manage key customer relationships across consumer, industrial, aerospace, military, automotive, and other markets, with a focus on quality-related matters.
  • Oversee and communicate customer failure analysis requests, issue resolution, improvement initiatives, and new product introduction activities (APQP/PPAP), as well as PCN communications and approvals, periodic quality reviews, and customer quality status reporting.
  • Collaborate with sales, customer operations, business unit, test, design, product, planning, and regional quality engineering teams to address customer inquiries and resolve quality-related challenges in a timely manner.
  • Serve as the primary customer interface for quality requirements, field returns, 8D reports, and customer audits.
  • Advocate for customers by representing their needs and expectations, interpreting requirements, and driving quality systems and process improvements that support evolving customer needs, satisfaction, and scorecard performance.
  • Demonstrate strong problem-solving skills, effective communication, and the ability to develop and facilitate data-driven solutions to complex issues.


Qualifications:
  • 5-10 years of experience in Customer Quality Engineering.
  • Bachelor's degree in electrical engineering, electronics engineering, or a related technical field; master's degree preferred.
  • Strong knowledge of semiconductor manufacturing processes, failure mechanisms, reliability stress testing, and failure analysis tools and techniques.
  • Experience working with demanding customers and performing effectively in high-pressure situations.
  • Proven analytical and problem-solving abilities, with strong verbal and written communication skills, including the ability to present effectively to multiple organizational levels both internally and externally.
  • Ability to travel locally, domestically within the United States, and internationally as needed.
  • Knowledge of commercial and automotive semiconductor standards such as APQP, PPAP, SPC, FMEA, and AEC-Q100 is ideal. Familiarity with issue-resolution methodologies including 8D, 5-Why, Is/Is-Not, Ishikawa, fishbone, and fault tree analysis. Data analysis skills for identifying trends in semiconductor manufacturing data, customer issues, and project challenges are a plus.


For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days

The expected wage range for a new hire into this position is $130,168 to $188,490.
  • Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors.
  • This position qualifies for a discretionary performance-based bonus which is based on personal and company factors.
  • This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.

About Analog Devices, Inc

Analog Devices (NYSE: ADI) defines innovation and excellence in signal processing. ADI's analog, mixed-signal, and digital signal processing (DSP) integrated circuits (IC) play a fundamental role in converting, conditioning, and processing real-world phenomena such as light, sound, temperature, motion, and pressure into electrical signals to be used in a wide array of electronic equipment. But that doesn't begin to capture the essence of what Analog Devices does for their customers, and ultimately for the end user.

Analog Devices, Inc Careers

Joining Analog Devices, Inc (ADI) offers an unparalleled opportunity to be part of a team that prides itself on innovation, leadership, and a diverse and inclusive culture. As a global leader in the semiconductor industry, ADI is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At Analog Devices, Inc, you will collaborate with some of the brightest minds in the industry, working on groundbreaking projects that shape the future of technology. Our commitment to innovation is unwavering, and we empower our team to explore new ideas and solutions. Be Part of a Great Team ADI is not just about individual achievements but about collective success. Our team culture is built on collaboration, where each member’s skills and insights are valued. We believe in nurturing our employees' growth through comprehensive professional and diversity training programs that foster an inclusive environment. Innovate and Lead Step into a role at ADI and you’ll find yourself at the intersection of technology and innovation. Our leadership in designing and manufacturing semiconductor products allows us to push boundaries and think outside the box. Your work here leads to the development of solutions that not only meet but exceed our clients' expectations. Career Growth and Opportunities Your career at Analog Devices, Inc is filled with endless possibilities. We offer a variety of job opportunities across multiple functions, ensuring that your career trajectory is in your hands. From engineering to marketing, and from sales to research and development, every position contributes to our global success. Internship Programs Start your career journey with an internship at ADI, where you can apply your academic knowledge in a real-world setting. Our internships provide a robust platform for learning and development, making you job-ready and equipped with practical skills that stand out in your resume. Benefits and Culture Choosing a career at Analog Devices, Inc means more than just employment. It signifies becoming part of a company that values your well-being and professional development. Our benefits package is designed to support not only your individual needs but also those of your family, encompassing health, finance, and work-life balance. Join Our Team Explore the job opportunities and open positions on our Careers page. We are continuously hiring new talents who are passionate, curious, and eager to make a difference. Sharpen your skills through our training programs and prepare for your interview with confidence. Networking and Professional Development At ADI, networking and professional development are part of our DNA. Engage with leaders and peers through various events and platforms, enhancing your career prospects and gaining insights that are integral to professional growth. Stay Connected Keep up to date with the latest at Analog Devices, Inc by following our Careers Blog. Gain insider perspectives and industry-leading insights that can help you navigate your career path at ADI. Job Alert Emails Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Analog Devices, Inc. Join Analog Devices, Inc today and be part of a company that thrives on innovation, values diversity, and is dedicated to your professional growth.
Learn more about Analog Devices, Inc
Size
24,700 employees
Market Cap
$82.5 billion
Industry
Net Income
$1.4 billion
Founded
1965
5 Year Trend
+18%
Revenue
$5.8 billion
NASDAQ

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