Intuitive Surgical, Inc

Staff, Document Specialist & Business Systems Analyst - Engineering Group

Intuitive Surgical, Inc$125K — $150K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Information Systems, Computer Science, Business Systems, or related; Master's preferred.
  • 15+ years of experience in engineering, manufacturing, business systems, or regulated development; 12+ with a Master's degree.
  • Expertise in engineering document control, change management, and product data governance.
  • Experience with PLM platforms like Oracle Agile or Oracle Cloud PLM and related systems.
  • Demonstrated ability to lead PLM implementations and process redesigns.
  • Knowledge of FDA regulations and audit-ready quality systems.
  • Excellent communication and influence skills.

Responsibilities

  • Lead documentation governance and engineering change management activities.
  • Manage the creation, revision, and release of engineering documents and drawings.
  • Oversee PLM 2.0 evaluations and implementations, including testing and business readiness.
  • Establish governance for product data and ensure cross-system traceability.
  • Transform business needs into scalable processes and reporting solutions.
  • Facilitate cross-functional initiatives and manage resources and risks.
  • Mentor team members in document control and PLM best practices.

Benefits

  • 4 days onsite with 1 day remote work flexibility.
  • Opportunity to influence and mentor within a collaborative team environment.
  • Access to market-competitive compensation packages including base pay and equity options.
  • Engagement in meaningful initiatives to improve product lifecycle processes.
  • Flexibility for occasional remote work and minimal travel requirements.
Full Job Description
Job Description

Primary Function of Position

Staff, Document Specialist & Business Systems Analyst leads documentation governance, engineering change management, and product data lifecycle activities that support Engineering group. The role provides documentation and change order support for the creation, revision, and release of engineering documents, drawings, software artifacts, and Bills of Materials (BOMs) using ALM, PDM, MRP, and PLM systems.

In addition, the position leads process, data, and business systems initiatives, with a primary focus on PLM 2.0 evaluation, selection, and implementation, along with broader Engineering process improvement efforts. The role combines expertise in business systems analysis, document control, process design, and change management to improve product lifecycle processes, data quality, compliance, documentation governance, and cross-system traceability across Engineering and downstream stakeholders.

As a Staff role, this position independently leads complex cross-functional initiatives, influences senior stakeholders, contributes to company objectives, and mentors others in advancing technical and business expertise.

The position sits within the Intuitive Engineering Business Systems and not a solution (IT) position.

Qualifications

Roles and Responsibilities
  • Document Control & Change Management: Create, revise, release, and maintain engineering documents, drawings, software artifacts, BOMs, and engineering changes (ECO/ECR) using ALM, PDM, MRP, and PLM systems while ensuring compliance, traceability, and documentation integrity.
  • PLM & Business Systems Transformation: Lead PLM 2.0 evaluation, selection, implementation, and adoption activities, including requirements management, future-state process design, fit-gap analysis, testing, deployment, and business readiness.
  • Product Data & Digital Thread Governance: Establish and maintain governance for product data, BOMs, master data, metadata, configuration control, and cross-system traceability across PLM, ERP, MES, QMS, and related platforms.
  • Business Process Analysis & Continuous Improvement: Translate business needs into scalable processes, system requirements, reporting solutions, and implementation roadmaps that improve efficiency, compliance, and data quality.
  • Strategic Program Execution: Lead cross-functional initiatives from concept through implementation, including planning, resource coordination, risk management, change management, training, cutover activities, and post-go-live stabilization.
  • Cross-Functional & Stakeholder Management: Partner with Engineering, Manufacturing, Quality, Regulatory, Supply Chain, Service, IT, and global stakeholders to align priorities, resolve complex issues, and drive execution.
  • Mentorship & Standards Development: Coach users and team members on document control, change management, PLM processes, business systems best practices, and compliance requirements.
  • Independent Decision Making: Prioritize work, drive outcomes with limited supervision, and escalate risks and strategic decisions as appropriate.

Must-Have Qualifications

  • Bachelor's degree in Engineering, Information Systems, Computer Science, Business Systems, or related technical discipline; Master's degree is preferred.
  • Minimum 15 years of related experience (or 12+ years with a Master's degree) in engineering, manufacturing, business systems, or regulated product development environments.
  • Strong expertise in engineering document control, change management, product data governance, BOM management, traceability, and compliance.
  • Experience with PLM platforms (Oracle Agile, Oracle Cloud PLM preferred; Windchill, Teamcenter, Enovia, or similar) and related business systems including ALM, CAD/PDM, ERP, or MES.
  • Proven experience leading PLM implementations, migrations, process redesign, platform consolidations, or major system enhancements.
  • Strong business systems analysis skills, including requirements management, process mapping, fit-gap analysis, testing, and deployment support.
  • Working knowledge of FDA 21 CFR Part 11, FDA 21 CFR Part 820, ISO 13485, electronic records, documentation controls, and audit-ready quality systems.
  • Strong understanding of Manufacturing Engineering, product development processes, CAD/PDM-controlled design data, Supply Chain, and Planning functions.
  • Demonstrated ability to lead cross-functional initiatives, influence senior stakeholders, solve complex business problems, and operate independently.
  • Excellent communication, facilitation, coaching, prioritization, and influence-without-authority skills.
  • Medical device experience preferred; aerospace or other highly regulated manufacturing environments considered.

Preferred Qualifications

  • Experience with SAP S/4HANA, SAP ME, SAP MDG, Fiori, MES, ERP integrations, or enterprise business system transformations.
  • Experience with Polarion, ALM, CAD/PDM, SolidWorks, Windchill, or platforms supporting requirements, design, manufacturing, quality, and V&V data.
  • Knowledge of digital thread, structured data reuse, master data governance, product data management, configuration control, and enterprise data standards.
  • Experience with analytics and reporting solutions such as Tableau, Power BI, Snowflake, SAP BO/BOXI, or similar platforms.
  • Experience facilitating workshops, Kaizens, solution evaluations, change impact assessments, and user adoption activities.

Ways of Working
  • 4 days onsite set schedule; 1 day remote.
  • Location: Sunnyvale, California.
  • Travel (on need basis): 10%


Additional Information
  • The Compensation Range displayed is based on an Hourly Rate


Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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