Walmart

Staff, Design Researcher

Walmart$110K — $220K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or 6 years of experience in market research or UX design research.
  • 4 years' experience in market research, business analysis, or related areas if holding a degree.
  • Strong skills in qualitative and quantitative research methods.
  • Expertise in user-centered design and UX methodologies.
  • Ability to synthesize complex data into actionable insights.
  • Experience managing stakeholder relationships and aligning research with business goals.

Responsibilities

  • Conduct user research using qualitative and quantitative methods.
  • Analyze user behavior to identify opportunities for enhancing experience.
  • Collaborate with stakeholders to align research objectives with business goals.
  • Develop and lead research plans in adherence to ethical standards.
  • Synthesize data from multiple sources for design improvements.
  • Facilitate usability testing and iterate designs based on feedback.
  • Build partnerships across teams to integrate research into decision-making.

Benefits

  • Health benefits including medical, vision, and dental coverage.
  • Financial benefits such as 401(k) and company-paid life insurance.
  • Extensive paid time off including PTO, parental and family care leave, and more.
  • Short-term and long-term disability coverage.
  • Company discounts and Military Leave Pay.
  • Tuition reimbursement through the Live Better U program.
Full Job Description
Position Summary...
As a Staff Design Researcher at Walmart, you will lead user-centered research initiatives to enhance product experiences by synthesizing qualitative and quantitative data. This role requires collaboration with stakeholders to align business goals with user needs, driving informed design strategies. You will manage research projects, identify key insights, and communicate findings to influence product development. Your expertise in user experience, research methodologies, and stakeholder engagement will support continuous improvement and innovation, ensuring solutions deliver meaningful value to customers and the business.

What you'll do...
About the team:
The Sam's Club Experience Design team creates impactful experiences across clubs, digital platforms, and associate tools. This team leads strategic design research to enhance organizational insight and empathy. Senior Managers combine hands-on research with leadership, mentoring researchers to deliver high-quality insights that influence business decisions. The team values creativity, strategic thinking, and effective storytelling to translate data into actionable recommendations. Collaboration and stakeholder engagement are essential, ensuring research drives meaningful value and measurable impact throughout the organization.

What you'll do:
  • Conduct user research employing qualitative and quantitative methods to uncover insights and inform design strategies.
  • Analyze user behavior and market trends to identify gaps and opportunities for enhancing user experience.
  • Collaborate with stakeholders to align research objectives with business goals and communicate findings effectively.
  • Develop and lead research plans, ensuring ethical standards and organizational requirements are met.
  • Synthesize data from multiple sources to generate actionable recommendations for product and interaction design improvements.
  • Facilitate usability testing and iterate designs based on user feedback and performance metrics.
  • Build and maintain strong partnerships across teams to support research integration and influence decision-making.


What you'll bring:
  • Proven expertise in user-centered design and user experience (UX) methodologies to inform research strategies and design improvements.
  • Strong skills in qualitative and quantitative design research, including user interviews, surveys, and contextual inquiries.
  • Ability to analyze and synthesize complex data sets to identify gaps and develop actionable insights.
  • Experience engaging and managing stakeholder relationships to align research outcomes with business objectives.
  • Proficiency in communicating research findings clearly to influence product and technical decisions.
  • Knowledge of usability testing, iteration processes, and research ethics to ensure valid and reliable results.


-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years' experience in market research, business analysis, UX design research, or related area.
Option 2: 6 years' experience in market research, business analysis, UX design research, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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