ZT Systems

Staff Demand Supply Analyst - Customer Operations

ZT Systems$87K — $128K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Supply Chain Management, Data Analytics or equivalent; 5+ years experience (or Masters with 3+ years)
  • Strong understanding of business operations, especially forecasting and procurement
  • Detail-oriented with exceptional organizational skills
  • Demonstrates a strong drive for results and quality work
  • Excellent presentation and communication capabilities
  • Proficient problem-solving skills; adept at complex issue resolution
  • Very strong spreadsheet, modeling, and data visualization skills
  • Ability to adapt quickly to shifting priorities

Responsibilities

  • Drive operational readiness for new products by collaborating with cross-functional teams
  • Manage supply and demand for components, optimizing inventory, cost, and service levels
  • Lead cross-departmental collaboration for successful prototype development and product launches
  • Plan and coordinate material readiness, including supplier management and delivery tracking
  • Proactively monitor materials to ensure readiness and resolve any issues
  • Work with procurement to enhance supplier performance and manage supply risks
  • Analyze demand and operational data to identify improvements and make recommendations
  • Support customer prioritization and balance supply with demand changes
  • Oversee inventory management, minimizing stock aging and excess
  • Facilitate smooth transitions from development to manufacturing through effective planning

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Mental health resources and employee wellness support programs
  • Paid time off and company-paid holidays
  • 401(k) retirement savings plan with matching contributions
  • Tuition reimbursement for educational programs
  • Performance-based annual bonus eligibility
  • Structured training and professional development programs
  • Support for volunteerism and community engagement initiatives
Full Job Description
About the Role

The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer's needs and can deliver on our commitments with the highest level of integrity. The Staff Demand Supply Analyst role requires strong data analysis and problem-solving skills as well as a creative and inquisitive nature to identify opportunities and address challenges in a professional and confident manner, along with championing new processes and inspiring other improvements.

What You Will Do:

  • Drive NPI operational readiness to meet customer requirements by partnering with cross-functional teams to establish program plans, identify risks, and execute mitigation strategies for time-sensitive product launches.
  • Own end-to-end supply and demand management for multiple components, ensuring optimal performance across inventory, cost, service levels, and supply continuity.
  • Lead collaboration across manufacturing, product development, supply chain, procurement, engineering, and logistics teams to support successful prototype builds and product launches.
  • Plan, schedule, and manage material readiness for development builds, including supplier coordination, delivery tracking, and validation of incoming material quality.
  • Monitor and report materials clear to build status, proactively identifying risks and driving issues to resolution to ensure operational readiness.
  • Coordinate with procurement managers and suppliers to improve supplier performance, mitigate supply risks, and ensure continuity of supply throughout development and production ramp.
  • Analyze business trends, demand patterns, and operational processes to identify improvement opportunities and develop data-driven recommendations.
  • Collaborate with stakeholders to support customer allocation priorities and balance supply with evolving demand requirements.
  • Track and manage inventory across NPI or MP phases, minimizing aging, excess stock, and supply risk.
  • Ensure production, planning, and supply chain teams are prepared for mass production ramp-up, enabling smooth transition from development to high-volume manufacturing.
  • Identify and resolve complex cross-organizational operational and technical challenges, developing practical solutions that support business and program objectives.


What You'll Bring
  • Bachelor's Degree preferably in Business, Supply Chain Management, Data Analytics and Data Systems or equivalent. amd a minimum 5 years of work experience (Alternatively a Masters and 3+ years of experience).
  • Knowledge of business operations, including forecasting, procurement and material management
  • Detail-oriented and organized
  • Drive for results and high quality of work
  • Presentation and communication skills
  • Problem-solving skills
  • Extremely strong spreadsheet, modeling and visualization skills
  • Ability to adjust priorities quickly in a fast-changing environment
  • Bilingual Mandarin strongly preferred


ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $87,375 and $128,150 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, generous 401k match, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this opportunity but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI:SL1, #LI:Onsite

About ZT Systems

ZT Systems is a privately held original design manufacturer of data center servers, storage and embedded computing systems. ZT Systems is headquartered in the United States with additional facilities in Canada, China, and the Netherlands. The company designs and manufactures a wide range of computing systems, from workstations to high-performance computing clusters, and provides customized solutions for cloud computing, big data, and other applications. ZT Systems serves a variety of industries, including finance, healthcare, government, and education.
Learn more about ZT Systems
Size
1,000 employees
Industry
Founded
1994

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