Walmart

Staff, Data Engineer - Customer Insights & GenAI

Walmart$110K — $220K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field with 4 years of software engineering experience, or 6 years of experience in software engineering, or a Master's degree with 2 years of experience.
  • 3 years of experience in data engineering, business intelligence, or analytics.
  • Strong technical skills in SQL, Python, R, or similar programming languages.
  • Experience in building large-scale data platforms and cloud-native architectures.
  • Hands-on experience with GCP technologies including BigQuery and Data Studio.
  • Proficiency in Machine Learning, Data Science, Generative AI, and related frameworks.
  • Excellent communication skills for both technical and non-technical audiences.

Responsibilities

  • Lead data-driven projects focused on customer feedback transformation into actionable insights.
  • Architect and implement scalable data platform solutions for diverse datasets.
  • Collaborate with product and business teams to enhance customer experiences through data insights.
  • Design AI-powered Voice of Customer solutions leveraging emerging technologies.
  • Build intelligent agents using modern machine learning paradigms and structures.
  • Select and implement suitable analytical methods and modeling techniques for complex data ecosystems.
  • Communicate technical solutions and insights effectively to engineering and executive leadership.

Benefits

  • Comprehensive health coverage including medical, vision, and dental benefits.
  • 401(k) plan, stock purchase options, and company-paid life insurance.
  • Generous paid time off policies, including parental and family care leave.
  • Additional benefits like short-term and long-term disability and company discounts.
  • Walmart-paid education programs covering tuition and fees for various educational paths.
Full Job Description
Position Summary...
As a Staff Data Engineer, you will lead data-driven projects and platform initiatives while taking ownership of end-to-end technical delivery. You will serve as the technical expert for your team and work closely with product stakeholders and senior leadership to align on strategic priorities and deliver measurable business outcomes. This role will play a critical part in transforming customer survey and feedback data into actionable business intelligence by building scalable data and AI platform capabilities that power intelligent automation, GenAI-powered experiences, and Agentic AI workflows across customer and business operations.

You will lead the development of next-generation Voice of Customer (VoC) solutions, including AI-powered VoC Agents that leverage structured and unstructured customer feedback to generate proactive insights, identify emerging trends, and enable data-driven decision-making across the enterprise. Operating at the intersection of large-scale distributed data platforms, near real-time intelligence, and AI-powered decision systems, you will help deliver advanced automation, intelligent insights, and enhanced customer experiences that drive impact across Walmart's ecosystem.

What you'll do...
What you'll do:
  • Analyze complex business problems and recommend scalable data, analytics, and AI-driven solutions to deliver measurable business impact.
  • Architect and build scalable data and AI platform solutions for large-scale structured and unstructured customer feedback datasets.
  • Partner with Product, Ecommerce, Operations, and business teams to generate actionable insights and improve customer experience outcomes.
  • Design and develop AI-powered Voice of Customer (VoC) solutions, including GenAI and Agentic AI workflows that enable proactive insights, intelligent recommendations, and automated decision support.
  • Build and operationalize intelligent agents leveraging LLMs, Retrieval-Augmented Generation (RAG), semantic search, and enterprise knowledge systems to enhance customer and business intelligence capabilities.
  • Select and apply appropriate analytical, ML, and AI modeling techniques for complex business problems involving high-volume, multi-source data ecosystems.
  • Employ modern ML, LLM, GenAI, and Agentic AI frameworks, tools, and platforms to accelerate intelligent automation and customer insight generation.
  • Successfully navigate ambiguity and rapidly changing priorities in a fast-paced, customer-centric environment.
  • Present technical solutions and business insights effectively to both engineering and executive leadership audiences.
  • Influence and promote a strong culture of data curiosity, AI innovation, and engineering excellence across teams and stakeholders.


What you'll bring:
  • Passion for solving complex business problems with a strong analytical mindset, critical thinking, and data-driven decision-making skills.
  • Strong analytical, diagnostic, and problem-solving capabilities with the ability to translate ambiguous business needs into scalable technical solutions.
  • Strong technical expertise in SQL, Python, R, or other programming languages commonly used in data engineering, analytics, and AI development.
  • Experience designing and building large-scale data platforms and modern data environments including data lakes, warehouses, and cloud-native architectures.
  • Hands-on experience with cloud technologies such as GCP (BigQuery, Data studio, GCS) and modern distributed processing frameworks.
  • Ability to design and manage both relational (e.g., PostgreSQL, MySQL) and non-relational databases.
  • Strong understanding of software engineering principles with experience developing, deploying, and maintaining production-grade data and AI solutions.
  • Experience working with large-scale structured and unstructured datasets to generate insights, build intelligent data products, and tell compelling stories using data.
  • Strong expertise in Machine Learning, Data Science, Generative AI, LLMs, and emerging Agentic AI frameworks and workflows.
  • Strong Knowledge in Data Ingestion framework and orchestration tools.
  • Basic understanding of Docker and Kubernetes for application deployment.
  • Strong debugging, data analysis and optimization abilities.
  • Experience building or integrating AI-powered agents using technologies such as RAG, semantic search, vector databases, prompt engineering, orchestration frameworks, and enterprise knowledge systems.
  • Excellent communication and collaboration skills with the ability to effectively communicate technical concepts and AI-driven insights to both technical and non-technical stakeholders.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in Computer Science and 4 years' experience in software engineering or related field. Option 2: 6 years' experience in software engineering or related field. Option 3: Master's degree in Computer Science and 2 years' experience in software engineering or related field.
3 years' experience in data engineering, database engineering, business intelligence, or business analytics.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data engineering, database engineering, business intelligence, or business analytics, ETL tools and working with large data sets in the cloud, Master's degree in Computer Science or related field and 4 years' experience in software engineering or related field, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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