Extreme Networks, Inc.

Staff Cloud Operations Engineer (Toronto, Canada)

Extreme Networks, Inc.$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS level technical degree required; preferred in Computer Science or Engineering.
  • 5+ years of experience in a CloudOps / DevOps role.
  • Hands-on experience with AWS or other public cloud platforms (Azure, GCP).
  • Proficient in container-based architecture and deployment (Docker, Kubernetes).
  • Familiar with deployment automation tools (ArgoCD, Terraform, Helm).
  • Ability to diagnose and resolve complex application problems.
  • Knowledge of Linux, security, and networking fundamentals.

Responsibilities

  • Manage and maintain Extreme Cloud products and services.
  • Develop the Edge Cloud Support System.
  • Troubleshoot cloud infrastructure and application issues.
  • Collaborate with US, EU, and China teams for continuous operations.
  • Communicate with Dev/QA and external carriers to resolve issues.
  • Enhance deployment automation for Kubernetes microservices.
  • Analyze service performance and provide improvement plans.

Benefits

  • Opportunity to work within a growing Cloud Operations team.
  • Engagement with teams across multiple continents, enhancing global collaboration.
  • Focus on operational excellence and reliability goals in cloud services.
Full Job Description
We are seeking a highly skilled and experienced Staff Cloud Operations Engineer to join our growing Cloud Operations team. In this critical role, you will be responsible for designing, implementing, and optimizing our comprehensive monitoring and alerting strategy across our cloud infrastructure and applications. You will drive proactive identification of issues, ensure system health, and contribute significantly to our operational excellence and reliability goals.

Responsibilities

  • Manage and maintain Extreme Cloud product and services
  • Participate in developing the Edge Cloud Support System
  • Troubleshoot and follow up on Cloud infrastructure / application related issues
  • Participate in continuous cloud service operations with US, EU, and China teams.
  • Communicate with Dev/QA as well as external carriers to resolve and prevent issues.
  • Improve and implement deployment automation platform for Kubernetes based microservices.
  • Improve service availability and scalability through tuning, automation, tools, and process.
  • Analyze service performance, identify bottleneck, and provide actionable improvement plans.
  • Provide 24* 7 support for Edge Cloud products and services
  • Participate in cloud security and compliance implementation.


Ideal Qualifications

  • BS level technical degree required; Computer Science or Engineering background preferred.
  • 5+ years of experience in a CloudOps / DevOps role.
  • Hands-on experience with AWS or any public cloud (Azure, GCP etc).
  • Hands-on experience with container-based architecture and deployment (Docker, Kubernetes.)
  • Hands-on experience with deployment automation development (ArgoCD, Terraform, Helm).
  • Experience in diagnosing and resolving complex application problems.
  • Working Knowledge of Linux, security, and networking fundamentals.
  • Working knowledge of Elasticsearch, PostgreSQL, Redis, Ignite, Kafka and RabbitMQ.
  • Comfortable working within a distributed team located in multiple time zones.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Extreme Networks, Inc.

Extreme Networks of Santa Clara, Calif., founded in 1996, is a publicly listed company that designs, builds, and installs sophisticated Ethernet solutions that meet the toughest challenges in network connectivity and IP-based communications.

Extreme Networks Careers

Joining Extreme Networks presents an unparalleled opportunity to advance one's career at the forefront of innovation, leadership, and digital transformation. Extreme Networks, a leader in providing cutting-edge networking solutions, is actively seeking talented individuals to join its global team.

Explore Job Opportunities

Extreme Networks offers a variety of job opportunities that cater to a range of skills and experiences. Whether one is a seasoned professional or a recent graduate, Extreme Networks has a position that could be the perfect fit. From engineering to marketing, the company's expansive portfolio of roles ensures that every team member can find a path that aligns with their career aspirations.

Internship Programs

For those just starting their professional journey, Extreme Networks provides robust internship programs designed to foster growth, enhance skills, and immerse participants in the culture of innovation that the company champions. Internships at Extreme Networks are gateways to full-time employment and offer invaluable industry experience.

Culture and Benefits

Extreme Networks is committed to creating a workplace that values diversity, encourages innovation, and supports the professional growth of its team members. The company offers competitive benefits, including comprehensive health coverage, retirement plans, and wellness programs, all designed to support the well-being of its employees. The inclusive culture at Extreme Networks ensures that all team members feel valued and are given the opportunity to contribute meaningfully.

Professional Growth and Development

Career advancement is a cornerstone of employment at Extreme Networks. With access to cutting-edge technologies and a variety of professional development programs, employees are equipped to excel and innovate within their fields. Leadership training and diversity initiatives further enhance the professional environment, ensuring that all team members have the resources to succeed.

Networking and Innovation

At Extreme Networks, networking goes beyond technology—it’s about connecting people. Employees are encouraged to engage with one another through various networking events, fostering a community of collaboration and shared knowledge. This emphasis on teamwork bolsters innovation and drives the company’s success in the competitive tech industry.

Hiring Process

The hiring process at Extreme Networks is designed to be transparent and engaging. Candidates are encouraged to showcase their skills and experiences through detailed resumes and proactive interviews. The company looks for individuals who are curious, creative, and ready to contribute to a team that is driving technological advancements.

Join the Extreme Networks Team

Explore the career opportunities available at Extreme Networks today. Search open positions that match your skills and interests. Extreme Networks is looking for passionate, driven, and innovative team players.

Stay Connected

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Learn more about Extreme Networks, Inc.
Size
2,441 employees
Market Cap
$2.4 billion
Industry
Net Income
-$77.4 million
5 Year Trend
+12.9%
Revenue
$902.9 million
NASDAQ

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