Branch

Staff Cloud Operations Engineer

Branch • $185K — $200K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or similar field, or equivalent experience.
  • 5+ years of expert-level experience in cloud infrastructure engineering, preferably GCP.
  • Proficient in observability tools and processes, including monitoring, logging, and tracing.
  • Strong skills in programming/scripting languages like Python, Bash, Java, or Go.
  • Experience with containerization technologies such as Docker and Kubernetes.
  • Collaboration experience with security teams and making informed security decisions.
  • Familiarity with AI tools to enhance productivity and automate workflows.

Responsibilities

  • Coordinate with technical and non-technical teams across departments to improve workflow automation.
  • Manage outage incidents and maintain compliance documentation.
  • Enhance the incident response process and monitoring tools for application reliability.
  • Ensure cloud infrastructure is compliant with security and regulatory standards.
  • Design, implement, and maintain GCP cloud infrastructure.
  • Ensure cloud infrastructure scalability, security, and high availability.
  • Automate processes to minimize toil and enable self-healing during incidents.
  • Troubleshoot cloud infrastructure issues and support observability tools.

Benefits

  • Market-leading medical, dental, and vision insurance.
  • Stock options offered to employees.
  • Access to a premium financial wellness subscription at no cost.
  • Monthly stipend for home-office expenses.
  • 401k plan through TransAmerica.
  • 12 weeks of paid parental leave for all parents.
  • Flexible time off alongside sick and safe time allowances.
  • 11 paid holidays throughout the year.
Full Job Description
About the role:

We're looking for a Staff Cloud Operations Engineer to join our Cloud Ops team

Key Responsibilities:
  • Effectively coordinate with both technical and non-technical staff across departments; this role involves a good amount of cross-functional collaboration, including partnering on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes.
  • Comfortable with the process side of an Ops team: running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics to report up to management, and maintaining documentation.
  • Maintain and improve incident response process and tooling, ensuring accurate, reliable, and proactive monitoring across the application stack.
  • Ensure that our cloud infrastructure is compliant with relevant security and regulatory standards.
  • Design, implement, and maintain our cloud infrastructure in GCP.
  • Ensure our cloud infrastructure is scalable, secure, and highly available.
  • Build automation that reduces toil and enables infrastructure to self-heal during production incidents.
  • Troubleshoot issues and provide support for our cloud infrastructure and observability tools.

Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Professional, expert level experience in cloud infrastructure engineering (preferably GCP) with minimum 5 years experience.
  • Experience with observability tools and processes, such as monitoring, logging, and tracing.
  • Strong experience in at least one programming/scripting language such as Python, Bash, Java, or Go.
  • Experience with containerization technologies such as Docker and Kubernetes.
  • Experience collaborating with network and application security teams; ability to make sound security-informed judgments is a plus.
  • Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows; we expect engineers to use these effectively and look for opportunities to apply them.
  • Ability to work in a 24/7 on call rotation.

Nice to Haves:
  • Familiarity with CI/CD pipelines and Git.
  • Collaboration experience with Data Engineering teams.
  • Experience with automation and configuration management tools such as Terraform, Ansible, or Chef.
  • Previous experience in a 24/7 on call environment.
  • Mentorship or technical leadership experience; comfortable directing the work of junior engineers on a project basis, though this is not a day-to-day people management role.

Compensation:

The base salary range for this role is $185-200k. The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc.

Location:

This position is classified as REMOTEwithin the United States of America.

We are unable to hire candidates located outside of the domestic U.S.

Benefits:
  • Market-leading medical, dental, and vision insurance
  • Stock options
  • Free Premium-Tier Origin Financial Wellness subscription
  • Monthly home-office stipend
  • 401k (TransAmerica)
  • 12-weeks paid parental leave for birthing and non-birthing parents
  • Flexible time off + sick and safe time
  • 11 paid company holidays

About Branch

Branch is a mobile-first technology company that provides financial services for hourly workers. The company's mission is to create a world where working Americans can grow financially. Branch offers a mobile app that allows users to access earned wages, budgeting tools, and financial wellness resources. Branch was founded in 2015 by Atif Siddiqi and has raised over $300 million in funding to date.
Learn more about Branch
Size
500 employees
Industry
Founded
2014

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