What you'll own- Manage and lead a team of 6, organized into two pods, covering both SRE and Delivery
- Provide career development and mentorship through continuous checkins and quarterly reviews
- Drive independent workstreams for each pod while providing reliable infrastructure, deployment, and operational support to the broader engineering team and business
- Define and implement best practices for delivery, infrastructure reliability, and observability in a lean, high-impact environment
- Coordinate with application development team (software engineers, designers, and product owners) to ensure deployment, infrastructure, and monitoring needs are met
- Manage on-call rotation and scheduling
- Ensure infrastructure and systems operate securely, following industry best practices
- Fulfill a player-coach role, anticipating 80% management and 20% hands on
What Success Looks Like:- Systems and infrastructure operate efficiently with the bounds of our SLA's
- Production incidents are properly managed and routed to responsible parties to be mitigated and resolved within expected timeframes
- Engineering pods are equipped with tools needed to develop and iterate quickly
- We routinely scan and identify security vulnerabilities and address appropriately
- We are keeping up to date with industry standards, best practices, and technology as it pertains to our infrastructure and delivery processes
What we're looking for- Relevant work experience:
- 8+ years of experience in software development, with focus on SRE/devops
- Demonstrated success leading teams through architectural transitions (e.g., serverless to EKS).
- Backend service architecture experience is a plus (monolith, microservices, etc).
- Skills:
- Proven experience managing engineering teams
- Deep understanding of Infrastructure as Code (IaC)
- Observability best practices
- Ability to drive outcomes in a lean, fast-paced environment.
- Technologies:
- Expertise in the AWS stack, specifically Lambda/serverless and Kubernetes/EKS
- Strong proficiency in Datadog (APM/RUM/Synthetics)
- GitHub; experience with Harness is a plus.
- Rootly (or other major on-call, paging toolsets)
- Feature-flagging & experimentation platforms like Launch Darkly
This won't be a fit if you prefer- Pure strategy with a separate team to "do the doing"
- Highly resourced environments where systems already exist
- Narrow, order-taking roles vs. owning outcomes
- Defining the how instead of what and why
- Slow-paced, siloed teams
- Micromanaging vs providing coaching and direction to your direct reports
The "Seat" we have openOnce we're confident someone embodies our core values and is in the right seat, we trust them to do great work, lean into their Unique Abilities™, and continue to grow.
If this sounds like the kind of environment where you'd thrive, we'd love to hear from you and explore how you can help us help companies achieve real, healthy, and sustainable growth.
The pay range for this role is:
200,000 - 220,000 USD per year (Remote (United States))
