Motorola Solutions

Sr. Training Specialist

Motorola Solutions$70K — $95K *
US-Anywhere
+ 42 other locationsRemote
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license required
  • Frequent travel up to 50%
  • 1+ years of experience with Motorola Solutions Customer Software preferred
  • 3+ years of technical training experience preferred
  • 3+ years public safety experience preferred
  • 1+ years working with public safety products
  • Background check required due to work environment constraints

Responsibilities

  • Teach agency customers and staff to use complex software products
  • Conduct virtual and on-site training for CommandCentral and third-party software
  • Utilize various classroom techniques including Zoom and Google Meet
  • Complete departmental reports within deadlines
  • Manage communication with customers and internal stakeholders
  • Compile training documents and course material
  • Measure knowledge transfer and training effectiveness

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description
Department Overview
Global Education believes our learners foster safer communities when personalized, engaging, and relevant learning experiences equip them with the knowledge and confidence to succeed in their roles. The CommandCentral Training Delivery Team designs and delivers software training to the public safety sector. We are committed to providing thoughtful, instructor-led training which allows customers to focus on their mission and enables them to respond faster with smarter and safer decisions. The CommandCentral software suite includes Community Engagement, NG 9-1-1 Call Management, Voice & Computer Aided Dispatch, Real Time Intelligence Operations, Field Response and Reporting, and Records & Evidence Management.
Job Description

We are looking for a dynamic individual with a combination of traits to conduct hands-on virtual and classroom instruction for Cloud software technologies. In this role you will be responsible for supporting ongoing technical/end-user training activities within Global Education, with added focus on the user experience, customer workflows, and quality of the training.

This ideal candidate should have a good blend of initiative, instructional experience, technical background, and adaptability to effectively tailor and enhance the customer education experience for varying student levels, from end users to system administrators in the Public Safety environment. The ideal candidate will be effective at facilitating training classes in-person and virtually using live customer and/or demo software environments, documentation, and minimal slide content.

Responsibilities of the Sr. Training Specialist include but are not limited to:
  • Teaching and instructing agency customers and staff on the use and operating methods of complex software products and services
  • Conducting virtual and/or on-site training for Motorola CommandCentral software and designated third party software integrations
  • Presenting training using a variety of classroom training methods; including but not limited to Zoom, Google Meet, Google Slides.
  • Completing department required reports within set standards and deadlines
  • Managing communication with customer and internal stakeholders related to the project and training schedules
  • Compile comprehensive training and technical documents, and course material for new and existing products or services
  • Measure knowledge transfer and training effectiveness
  • Operates under supervision from the CommandCentral Training Team Manager


Qualifications:
  • Must have a valid drivers license
  • Travel requirements: frequent travel up to 50%, with domestic and occasional international travel requirements to meet business needs. This position is open to all US States remotely.
  • Must have a valid drivers license
  • 1+ years of experience working with Motorola Solutions Customer Software preferred
  • 3+ years of technical training experience preferred
  • 3+ years of public safety experience preferred
  • 1+ years of experience working with public safety products
  • This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


#LI-HH1

Basic Requirements
  • High School Diploma or equivalent
  • Must be able to obtain background clearance as required by government customer & have legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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