AbbVie

Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas

AbbVie$95K — $115K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 3+ years' experience in customer education training
  • 4+ years' experience in Medical Aesthetics, Medical Device, or Pharmaceutical sectors
  • Experience in facial injectables strongly preferred
  • Knowledge of instructional design principles and adult learning theories
  • Excellent interpersonal and communication skills
  • Strong organizational skills and ability to meet deadlines in a fast-paced environment

Responsibilities

  • Facilitate AMI Immersive customer training programs in Austin, TX
  • Develop and manage AMI Training Center programs
  • Implement customer engagement strategies for a seamless experience
  • Manage in-classroom technologies and content development
  • Collaborate with internal sales/brand stakeholders and agency partners
  • Monitor and evaluate training program effectiveness
  • Foster a positive and engaging learning environment

Benefits

  • Comprehensive package of benefits including paid time off
  • Medical, dental, and vision insurance
  • 401(k) benefits for eligible employees
  • Eligible for long-term incentive programs
  • Flexible work hours with potential for extended hours during events
Full Job Description
Job Description

Allergan Medical Institute is committed to the ongoing training and development of our customers. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. To meet the growing needs of our educational programs and AMI Training Centers, we are seeking a highly talented trainer who will play an integral role in the development, execution, advancement, and success of our educational engagement programs. The Sr. Training Manager, AMI Educational Engagement will report to the Director of AMI Educational Engagement.

Responsibilities:
  • Facilitation at our AMI Immersive customer training programs in Austin, TX
  • On-going development and management of AMI Training Center programs to help meet the needs of our customers and the sales team
  • Development and implementation of customer engagement strategies to include the end-to-end customer experience
  • Manage in-classroom technologies and engagement strategies to include content development
  • Partner with AMI cross-functional teams, internal sales/brand stakeholders and agency partners to best support the development and execution of training programs while identifying efficiencies and opportunities
  • Work cross-functionally with the field team on program communications and initiatives
  • Manage program reports and field communications
  • Develop and facilitate workshops for key sales team meetings
  • Monitor and evaluate training program effectiveness, providing feedback and adjusting as needed to enhance learning outcomes
  • Address issues promptly and effectively and ensure timely resolution of customer inquiries and concerns
  • Collaborate with cross-functional partners to ensure seamless program integration
  • Foster a positive and engaging learning environment
  • Develop and maintain a high level of knowledge of Allergan Aesthetics products, platforms,
    and loyalty programs
  • Perform other duties as assigned


Qualifications
  • Role is based in Austin, TX
  • Bachelor's degree is required
  • 3+ years' experience in customer education training is required
  • 4+ years' experience in Medical Aesthetics, Medical Device or Pharmaceutical in the sector of Sales and/or Marketing
  • Flexibility in work hours and extended hours during program /event days (which may include weekends) is required
  • Experience in facial injectables is strongly preferred
  • Experience in instructional delivery and content/workshop development
  • Knowledge of instructional design principles and adult learning theories
  • Comfortable with various training methods and integrating technology into training initiatives
  • Excellent interpersonal/relationship building and communication skills
  • Strong organizational skills and the ability to meet deadlines in a very fast-paced environment
  • High degree of flexibility in adapting to a rapidly changing environment
  • High level of accountability, reliability, agility, and responsiveness
  • Keen eye for detail, and unmatched enthusiasm for creating engaging training experiences
  • High-energy, self-motivated and task oriented
  • Must be proficient in the use of Microsoft Word, Excel and Outlook

Additional Requirements:
  • Ability to travel up to 30% + domestically (including overnight) is required
  • Valid driver's license issued by the state in which the individual resides, good driving record
  • Responsible for performing all duties in compliance following the appropriate regulations and all other international regulatory requirements with which Allergan Aesthetics complies

#LI-AA

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

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Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ

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