MetroStar Systems

Sr. Technical Writer II (6786)

MetroStar Systems$80K — $117K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Active TS/SCI with CI Poly security clearance
  • 7+ years of experience in a content-focused role
  • Familiarity with content management systems like GitLab, Confluence, and Drupal
  • Proven ability to develop technical diagrams and graphics
  • Experience in writing templates and SOPs with a focus on human-centered design
  • Independent worker with Agile software environment experience

Responsibilities

  • Translate complex technical information into clear written and visual content
  • Develop and maintain system documentation and user guides
  • Create and update technical roadmaps and workflows
  • Collaborate with technical teams to gather and refine requirements
  • Produce communications for senior government stakeholders
  • Align documentation with client expectations and security requirements
  • Support briefing materials and reports for client engagements

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs
Full Job Description
As a Sr. Technical Writer II, you will translate complex technical concepts into clear, concise written and visual content. You will develop and maintain system documentation, SOPs, user guides, technical diagrams, workflows, roadmaps, and intranet to support engineers, analysts, and project managers. You will also produce high-quality communications for senior government stakeholders, ensuring all deliverables align with program objectives, client expectations, and security classification requirements

What you'll do:
  • Translate complex technical concepts into clear, concise written content and visual materials
  • Develop and maintain system documentation, technical diagrams, SOPs, and user guides
  • Create and update technical roadmaps, workflows, and other visual artifacts to support planning and communication
  • Collaborate with engineers, analysts, and project managers to gather and refine technical requirements
  • Produce communication materials for senior government stakeholders, both technical and non-technical
  • Ensure all documentation aligns with project goals, client expectations, and security classification requirements
  • Support the development of briefing materials and reports used in recurring client engagements
  • Work independently to manage documentation tasks and deliverables under tight deadlines

What you'll need to succeed:
  • Active TS/SCI with CI Poly security clearance
  • 7+ years of experience as a Technical Writer, knowledge manager, or in a similar content-focused role.
  • Experience using a content management system or an intranet (e.g., GitLab, Confluence, Drupal) to publish, maintain, and govern documentation and knowledge assets.
  • Experience developing technical diagrams, charts, and graphics for a variety of audiences.
  • Experience supporting technical teams with writing templates, SOPs, and style guides grounded in human-centered design (HCD) and writing-for-the-web best practices.
  • Ability to work independently, and experience working in an Agile Software environment.

SALARY RANGE: $80,000 - $117,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
  • The candidate's professional background and relevant work experience
  • The specific responsibilities of the role and organizational needs
  • Internal equity and alignment with current team compensation
  • This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
    • Performance-based bonuses
    • Company-paid training and/or certifications
    • Referral bonuses


To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs

Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

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About MetroStar Systems

MetroStar Systems is a technology services provider specializing in digital transformation, cybersecurity, and customer experience. The company was founded in 1999 and is headquartered in Washington, DC. MetroStar Systems has worked with clients in the public and private sectors, including the Department of Defense, the Department of Homeland Security, and the Federal Aviation Administration. The company has received numerous awards for its work, including being named a Top Workplace by The Washington Post.
Learn more about MetroStar Systems
Size
400 employees
Industry
Net Income
$2 million
Founded
1999
5 Year Trend
+20%
Revenue
$50 million

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