Role Summary

As a Sr. Technical Program Manager, Service Parts NPI you will be responsible to drive new vehicle part implementation into the Service Supply Chain. This position will motivate and challenge you as a technical program manager to execute Service supply chain readiness for Rivian vehicle part changes, and new vehicle launch introductions (go-to-market strategies). You will need to have solid program management skills, strong technical capabilities, and the right attitude to collaborate with teams across the organization. You will collaborate and maintain operational partnerships with your design engineers to develop the Service BOM for new vehicles and determine part service levels to reduce supply chain complexity and cost for Rivian's vehicle portfolio.

Responsibilities

• Partner with Design Engineering to develop the Interior Service BOM for new vehicles, to determine which parts of the vehicle will be serviced and implemented in the global service network
• Go-to-Market new part introduction and program launch responsibilities (service level to service center launch)
• Ownership of End of Life parts analysis process to mitigate obsolescence, ensure supply continuity, mitigate
  inaccurate forecasting, and align on commercial and warehousing strategy terms
• Master data ownership and structure/maintenance of the Service BOM for your specific vehicle system (Interior Trim) with high level of accuracy to ensure supply chain success
• Technical expertise and analysis of design changes in part designs to determine supersession and compatibility
  relationships for your parts
• Support exception management reporting, part serviceability escalations, and proactive monitoring of new part
  introductions to ensure supply continuity for your parts
• Collaborate with purchasing, demand planning, supply chain, global distribution centers, engineering, and other
  partners to understand demand forecast drivers that will impact supply continuity
• Drive first principles approach in cross-functional decision making to move sourcing, service levels, and
  forecasting forward to enable supply continuity across the service network
• Develop best in class service operations leveraging Rivian's platform and new technologies
• Seek out new innovations and present new strategies to continuously improve all areas of your work and the
  organization

Qualifications

• 6+ years of experience in Automotive, Tier 1, OEM, or technical field (vehicle repair a plus)
• Bachelors (Masters Preferred) with emphasis in Industrial, Mechanical, Electrical, Materials Engineering or
  related discipline
• CAD/Catia/Enovia/PLM experience
• Experience analyzing design changes (vehicle repair / aftermarket a plus)
• Experience managing complex Bills of Material (Service BOM a plus)
• Knowledge of MRP/ERP with focused experience on product lifecycle management, bills of material, supply chain
  operations, and procure to pay processes (SAP experience a plus)
• Excellent project management
• Strong collaborator, with willingness to drive change
• Strong analytical and structured problem-solving capabilities to allow decision-making or presenting
  recommendations to the business
• Broad experience defining, launching, and driving strategic process redesign initiatives to improve internal and
  external processes and operations, working closely with cross-functional teams and stakeholders in a technology
  environment
• Process design experience, with proven ability to understand, document, and transform complex processes
• Ability to sit or stand for 8-12 hours per day
• Required to communicate using telephone and/or email
• Ability to view, read, and interpret documents
• Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations

Pay Disclosure

The salary range for this role is $121,500 to $161,020 for California (Non-Bay Area) based applicants.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Plan if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than October 1, 2026.

Please note that we are currently not accepting applications from third party application services.