MeridianLink, Inc.

Sr. Technical Program Manager - AI

MeridianLink, Inc.$120K — $150K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of technical project management in software engineering, with 2+ years in AI/ML or platform transformations.
  • Proven track record of managing AI/ML initiatives with delivery ownership, not just oversight.
  • Expertise in AI-driven SDLC concepts, including requirements aid and agentic deployment.
  • Strong ability to communicate engineering details to executives and vice versa, effectively managing all stakeholder relationships.
  • Experience in managing programs across multiple scrum teams, especially in offshore-heavy contexts.
  • Familiarity with project management tools like Jira and understanding of engineering metrics frameworks like DORA.

Responsibilities

  • Own comprehensive project execution from planning to delivery, ensuring alignment with product and engineering teams.
  • Maintain project plans and track milestones while proactively managing risks and issues with stakeholder updates.
  • Lead PMO efforts for AI-driven agentic platforms, applying structured methodologies for AI agents.
  • Collaborate with engineering leads to incorporate AI throughout all SDLC phases, enhancing each step with appropriate AI tools.
  • Create and refine team processes to boost quality and productivity through continuous definition and education.
  • Facilitate agile ceremonies (standups, retrospectives), driving continuous improvement through assessments.
  • Utilize tools like Jira for progress visibility and delivering health metrics, enhancing collaboration between product and engineering.

Benefits

  • Opportunity to work at the forefront of AI/ML integration in software development.
  • Collaboration with cross-functional teams including Engineering, Product, Data, and Operations.
  • Potential for professional growth within a dynamic and innovative technology environment.
Full Job Description
About the Role

We're looking for a Sr. Technical Project Manager (TPM) to drive delivery for complex, cross-functional initiatives-including those involving AI/ML and intelligent automation. You'll balance scope, timeline, and dependencies while partnering across Engineering, Product, Data, Security, and Operations to deliver high-quality outcomes. This role is ideal for someone who can run tight execution rhythms and understand the unique delivery needs of AI work (experimentation, data readiness, evaluation, governance, and iteration) in the rollout of the AI-Driven SDLC (AIDLC),

What You'll Do
  • Own end-to-end project execution: plan, schedule, and drive delivery across the full project lifecycle, balancing constraints and keeping work moving forward in partnership with product and engineering counterparts.
  • Build and maintain project plans, track milestones, and proactively manage risks, issues, and tradeoffs-providing clear stakeholder updates with recommended solutions.
  • Serve as the PMO lead for the ML's agentic platform and customer facing products - the structured methodology for developing, testing, deploying, and operating AI agents within MeridianLink's agentic architecture.
  • Partner with engineering leads to embed AI into each SDLC phase: requirements (AI-assisted grooming agents), development (co-pilot and Claude Code standards), testing (test-driven development metrics), and release (zero-downtime deployment, feature flag governance).
  • Establish and continuously improve team processes that increase quality and productivity through process definition, education, and refinement.
  • Facilitate light weight agile ceremonies (planning, standups, retrospectives) and drive continuous improvement through retrospective assessments.
  • Use tools such as Jira (and related reporting) to support teams and enable visibility into progress, capacity, and delivery health. Bridge product and engineering AI alignment.

What We're Looking For (Required Qualifications)
  • 7+ years of technical program management in a software engineering organization, with at least 2 years in an AI, ML, or platform transformation context.
  • Demonstrated experience managing AI/ML initiatives or SDLC modernization programs - not just awareness, but delivery ownership.
  • Fluency with AI-driven SDLC concepts: AI-assisted requirements, co-pilot/code generation tooling, test automation, agentic deployment, and observability.
  • Ability to translate engineering complexity into executive narratives and vice versa; strong stakeholder management across CTO, VPs, and ICs.
  • Experience running programs that span multiple scrum teams, including offshore-heavy organizations.
  • Hands-on with program/project tooling (Jira, Confluence, or equivalents) and familiarity with engineering metrics (DORA, SPACE, or similar frameworks).


What Success Looks Like (First 90 Days)
  • Delivery plans are clear, realistic, and transparent; stakeholders consistently know status, risks, and next steps.
  • Dependencies are surfaced early and managed actively; team execution rhythms are consistent and effective.
  • AI-related initiatives have strong delivery hygiene (milestones, measurable outcomes, and aligned execution across data/Product/Engineering).

Why This Role

You'll play a pivotal role in delivering cross-functional technology initiatives-and help the organization execute confidently as AI becomes a more central part of products and operations. You'll bring clarity, momentum, and structure to complex work while partnering with leaders across Engineering, Product, and Data.

About MeridianLink, Inc.

MeridianLink, Inc. is a technology company that provides software solutions for the financial services industry. The company's products include loan origination, account opening, and credit reporting software, as well as compliance and risk management tools. MeridianLink's software is used by banks, credit unions, and other financial institutions to streamline their operations and improve their customer experience. The company was founded in 1998 and is headquartered in Lake Forest, California.
Learn more about MeridianLink, Inc.
Size
1,000 employees
Market Cap
$1 billion
Industry
NASDAQ

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