Job DescriptionWe are seeking an experienced Senior Technical Program Manager (TPM) to lead the end-to-end delivery of enterprise Merchandising, Planning, and Allocation (MP&A) technology initiatives. This role is responsible for driving complex cross-functional programs from strategy and solution design through engineering execution, testing, deployment, and operational readiness.
The TPM will serve as the technical delivery leader across merchandising platforms, partnering closely with Product Management, Merchandising, Planning, Inventory Management, Engineering, Architecture, Data, Supply Chain, and Store Operations to modernize merchandising capabilities and improve inventory optimization, assortment planning, pricing, allocation, and replenishment.
The ideal candidate combines deep retail domain expertise with strong technical acumen and has successfully delivered large-scale merchandising transformations within complex enterprise retail environments.
Key Responsibilities - Own end-to-end delivery of Merchandising, Planning & Allocation technology programs from initiation through post-production stabilization.
- Partner with Product Management and business stakeholders to define technical roadmaps, delivery strategies, and implementation plans supporting merchandising transformation initiatives.
- Lead cross-functional planning across Engineering, Architecture, Merchandising, Planning, Supply Chain, Inventory Management, Pricing, Finance, and Store Operations.
- Coordinate technical delivery across multiple engineering teams while managing complex dependencies spanning merchandising applications, ERP, POS, Order Management, Supply Chain, Product Information Management (PIM), Master Data Management (MDM), and enterprise data platforms.
- Drive program governance, release planning, implementation readiness, cutover activities, and executive communications.
- Facilitate architecture reviews and technical design discussions to ensure scalable, secure, and maintainable solutions.
- Identify technical risks, integration challenges, and architectural dependencies while driving mitigation plans.
- Coordinate data migration, system integrations, testing strategies, production deployments, and operational transition.
- Monitor program health using delivery metrics, engineering KPIs, operational readiness measures, and business outcomes.
- Ensure solutions align with enterprise architecture, security, compliance, and operational standards.
- Partner with vendors and system integrators supporting merchandising platform implementations where applicable.
- Drive continuous improvement across delivery processes, release management, and cross-functional collaboration.
Required Qualifications - 8+ years of Technical Program Management, Program Management, or Technology Delivery experience supporting enterprise retail organizations.
- Demonstrated experience delivering end-to-end Merchandising, Planning & Allocation (MP&A) technology implementations.
- Strong understanding of retail merchandising processes including:
- Assortment Planning
- Merchandise Financial Planning (MFP)
- Demand Forecasting
- Allocation & Replenishment
- Inventory Optimization
- Pricing & Promotions
- Category Management
- Product Lifecycle Management
- Experience managing enterprise software delivery across multiple engineering organizations.
- Strong understanding of distributed systems, APIs, cloud platforms, enterprise integrations, and modern software development practices.
- Experience leading cross-functional technical programs involving Product, Engineering, Architecture, Data, and Business teams.
- Excellent executive communication, stakeholder management, and organizational leadership skills.
- Experience managing Agile, Scrum, SAFe, or hybrid delivery methodologies.
Preferred Qualifications - Experience implementing or modernizing enterprise merchandising platforms such as:
- Blue Yonder (JDA)
- Oracle Retail Merchandising Suite (RMS)
- Oracle Retail Planning
- Manhattan Associates
- SAP Retail / SAP S/4HANA
- RELEX Solutions
- o9 Solutions
- Kinaxis
- Aptos
- Experience with enterprise retail ecosystems including POS, eCommerce, OMS, WMS, ERP, and Supply Chain platforms.
- Familiarity with cloud-native architectures, event-driven integrations, APIs, and microservices.
- Experience supporting omnichannel retail initiatives.
- Knowledge of enterprise data platforms, analytics, and business intelligence solutions.
- PMP, PgMP, SAFe Program Consultant (SPC), Scrum Master, or Agile certifications preferred.
Job RequirementsRemote
