Genpact Limited

Sr. Tech Lead - Infrastructure Services S 4D

Genpact Limited$100K — $130K *
US-AnywhereRemote in Virginia, US
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Networking, or a related field.
  • Strong knowledge of routing protocols (BGP, OSPF, EIGRP) and firewall/SD-WAN management (Meraki, Cisco, Palo Alto).
  • Experience with SolarWinds, NetFlow, and automation using Ansible/Terraform.
  • Certifications: CCNP, Meraki CMSS, PCNSE, or AWS Networking Specialty.

Responsibilities

  • Act as subject matter expert for routing, switching, firewall, and SD-WAN configurations.
  • Manage advanced troubleshooting for LAN/WAN and VPN connectivity issues.
  • Implement and maintain firewall and SD-WAN policies on Cisco and Meraki appliances.
  • Automate network device configuration and compliance checks using Ansible or Terraform.
  • Monitor network performance using tools like SolarWinds and Splunk.
  • Collaborate with Cloud and Security teams for hybrid networking support.
  • Document network architecture, standard operating procedures, and workflows.

Benefits

  • Hybrid work environment offering flexibility.
  • Opportunities for professional development and mentorship.
  • Access to advanced networking technologies and tools.
  • Collaborative work culture with cross-functional teams.
Full Job Description
Sr. Tech Lead - Infrastructure Services S

Job Description

Responsibilities
  • Act as SME for routing, switching, firewall, and SD-WAN configurations across various data centers and cloud environments.
  • Manage advanced troubleshooting for LAN/WAN, MPLS, Meraki SD-WAN, and VPN connectivity issues.
  • Implement and maintain firewall and SD-WAN policies on Cisco ASA, and Meraki appliances.
  • Automate network device configuration and compliance checks using Ansible or Terraform.
  • Monitor network performance through SolarWinds, NetFlow, Meraki Insights, and Splunk integrations.
  • Collaborate with Cloud and Security teams to support hybrid networking (AWS Direct Connect, Azure ExpressRoute).
  • Document network architecture diagrams, standard operating procedures, and escalation workflows.
  • Mentor L2 engineers and participate in network change, automation, and problem management reviews
  • Bachelor's degree in Engineering, Networking, or related field.
  • Strong knowledge of routing protocols (BGP, OSPF, EIGRP) and firewall/SD-WAN management (Meraki, Cisco, Palo Alto).
  • Experience with SolarWinds, NetFlow, and automation using Ansible/Terraform.

  • Primary: Cisco ASA, Palo Alto, Meraki SD-WAN, Fortinet, SolarWinds, Terraform, Ansible, Splunk.
  • Secondary: AWS VPC, Azure VNet, ExpressRoute, VPN, ServiceNow.
  • Certifications: CCNP, Meraki CMSS, PCNSE, or AWS Networking Specialty.


Qualifications
Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills
Agile Methodology, Agile Methodology, Applications Support, Backup Management, Change Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Modernizing Operations, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure {+ 4 more}

Language
English (Required)

Language Proficiency -
Advanced - C1

Additional Job Location -

Job Type
Regular

Master Skill List -
Infrastructure Services S

Remote Type -
Hybrid

Work Shift -
Day Job (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

About Genpact Limited

Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and their AI-based platform, Genpact Cora, they focus on the details ? all 90,000+ of them ? that make a real difference to their clients and the customers they serve.
Learn more about Genpact Limited
Size
96,500 employees
Market Cap
$8.1 billion
Industry
Net Income
$308.2 million
5 Year Trend
+8.6%
Revenue
$3.7 billion

Similar Jobs

More Jobs at Genpact Limited

More Technical Services Jobs

Find similar Sr. Tech Lead - Infrastructure Services S 4D jobs: