Description

About the Role:

Join a friendly, cooperative environment supporting a global workforce. We are expanding our secure access capabilities by building out Cisco ISE (NAC) and strengthening our end-to-end infrastructure across systems, security, and network connectivity.

As a Senior Systems & Network Engineer, you will lead and troubleshoot complex, cross-domain issues-often with minimal supervision-while delivering secure, reliable environments. You'll help us deploy and improve our VMware-based infrastructure, Linux/Windows security hardening, SD-WAN connectivity, and network access controls (NAC) as well as help build out a new data canter.

What You'll Achieve:

Systems & Virtualization

• Participate in/lead new technology rollouts and infrastructure upgrades.
• Support and troubleshoot global VMware environments.
• Ensure systems and network devices are configured securely and reliably for production operations.

Security Hardening (Linux/Windows)

• Implement security hardening and best practices for primarily Linux systems.
• Support vulnerability remediation workflows, patch coordination, and access control alignment.
• Use policy-driven configuration approaches and maintain baseline documentation.

Networking & SD-WAN

• Help in maintaining and troubleshooting SD-WAN solutions and site-to-site connectivity.
• Preferred: exposure to AT&T, Lumen, or Cato SD-WAN (or similar service provider SD-WAN offerings).
• Analyze connectivity/performance issues and drive corrective actions across network and security layers.

NAC / Network Access Control

• Support and expand Cisco ISE deployments for posture/authentication and network authorization.
• Any prior NAC experience is valuable (e.g., PacketFence, ISE, or equivalent NAC technologies).
• Assist with:
• device profiling and posture-based access decisions
• segmentation/VLAN assignment (as applicable)
• troubleshooting authentication failures and policy edge cases
• integrations needed for NAC (directory services, RADIUS, syslog/telemetry, etc.)

Troubleshooting, Ownership, and Policy Writing

• Own complex incidents end-to-end and drive RCA (root cause analysis).
• Document technical findings, runbooks, and changes.
• Write and maintain policies (security and operational), ensuring they're practical, testable, and followed.

About You:

• Bachelor's degree in an IT-related discipline or equivalent with 5 years minimum relevant experience; or Master's degree in an IT related discipline or equivalent with minimum 3 years experience.
• Senior-level, hands-on experience in systems and networking
• Senior-level working experience with VMware.
• Demonstrated security expertise in Linux and Windows environments (e.g., hardening, access control, secure configuration).
• Experience supporting/troubleshooting SD-WAN (vendor-agnostic acceptable).
• Experience with NAC technologies (Cisco ISE preferred; PacketFence or other NAC experience acceptable).
• Experience with data center builds or equivalent infrastructure provisioning projects.
• Proven ability to work independently, take ownership, and resolve issues effectively.
• Strong troubleshooting skills across network + systems + security.
• Ability to write clear policies and documentation (runbooks, standards, configuration guidance).
• Familiarity with network segmentation concepts (e.g., VLAN/VRF) and access control models.
• Scripting/automation skills (e.g., PowerShell, Python, or Bash) to support troubleshooting and policy consistency.
• Experience implementing or integrating Cisco ISE (or comparable NAC platforms), with familiarity acceptable if not already deep.
• Scripting/automation and/or prior experience that demonstrates consistent policy enforcement and operational readiness.

Certifications (Nice to Have):

• VMware (e.g., VCP or equivalent).
• Cisco (CCNP/CCIE track) / security-focused credentials.
• Security certifications (e.g., Security+, CISSP, OSCP).
• Practical experience with AT&T, Lumen, or Cato SD-WAN (or equivalent provider-managed SD-WAN).

What We'll Offer:

At Ampere we believe in taking care of our employees and providing a competitive total rewards package that includes base pay, cash long-term incentive, and comprehensive benefits. The full base pay range for this role is between $119,000 and $179,000, except in the San Francisco Bay Area where the range is between $133,500 and $200,500.

Our benefits include health, wellness, and financial programs that support employees through every stage of life.

Benefit highlights include:

• Premium medical insurance, dental insurance, vision insurance, as well as income protection and a 401K retirement plan, so that you can feel secure in your health and financial future.
• Unlimited Flextime and 10+ paid holidays so that you can embrace a healthy work-life balance.
• A variety of healthy snacks, energizing espresso, and refreshing drinks to keep you fueled and focused throughout the day.

And there is much more than compensation and benefits. At Ampere, we foster an inclusive culture that empowers our employees to do more and grow more. We are excited to share more about our career opportunities with you through the interview process.

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