Sr. Strategy Manager - Migrations Center of Excellence

LifeWorks, Inc.$86K — $136K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of relevant experience in analytics or strategic roles
  • Advanced knowledge of business data and strategic planning methodologies
  • Strong financial acumen including budget management and P&L
  • Exceptional communication skills for presenting complex data to senior leadership
  • Proven ability to influence and manage relationships across various levels of an organization

Responsibilities

  • Extract and analyze unstructured data to derive actionable business insights
  • Develop predictive quantitative models to address business challenges
  • Lead the strategic planning process for the business unit
  • Analyze market trends to identify new business opportunities
  • Prepare and present scenario analyses to senior leadership
  • Oversee execution of strategic initiatives within the unit
  • Establish performance management metrics aligned with strategic goals

Benefits

  • Comprehensive rewards package with competitive salary and bonuses
  • Minimum 3 weeks of vacation and a flexible benefits plan
  • Flexible work arrangements (in-office, virtual, or hybrid)
  • Generous company-matched pension and share purchase programs
  • Opportunities for community involvement and giving back
  • Career growth and learning development opportunities
Full Job Description
Description

Join the Migrations Center of Excellence (MCoE) Team!

This role resides within the Migrations Center of Excellence (MCoE), TELUS's specialized team dedicated to delivering seamless customer experiences during mandatory network transitions and infrastructure modernization. We provide expert guidance, technical excellence, and personalized support to maintain exceptional customer satisfaction and business continuity during critical network transitions. We are looking for a data-driven visionary who can blend advanced analytical prowess with high-level strategic planning to drive our business forward.

Join our team and what we'll accomplish together

We are looking for an enthusiastic Senior Strategy Manager to bridge the gap between complex data science and executive-level business strategy. You will use advanced analytics to extract and develop insights from multi-channel, unstructured data, creating quantitative models that increase revenue, reduce costs, drive growth, and influence our overarching business strategy.

Your work will be instrumental in setting the business unit's trajectory. By analyzing market shifts and conducting scenario-based analyses, you will directly inform the Senior Leadership team and ensure our strategic initiatives are successfully executed.

What you'll do

  • Advanced Analytics & Insights: Use advanced analytics to extract and develop insights from multi-channel, unstructured data to increase revenue, reduce costs, drive growth, and influence business strategy
  • Model Development: Research, evaluate, and develop quantitative models to predict customer behavior and address critical business challenges
  • Strategic Planning: Lead the development of the business unit's overall strategic plan and conduct semi-annual strategic reviews
  • Market Intelligence: Analyze key market trends and shifts to identify potential impacts and new business opportunities
  • Executive Advisement: Develop scenario-based analyses and confidently present recommendations to the Senior Leadership team through capable executive storytelling
  • Initiative Leadership: Lead, develop, monitor, and ensure the successful delivery of strategic initiatives across the business unit
  • Performance Management: Establish a performance management framework that aligns metrics and KPIs directly to our strategic goals


Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Qualifications

What you bring

  • Strategic & Analytical Mastery: Advanced knowledge of business data, process methodology, and strategic planning
  • Expert Communication & Storytelling: Clear and compelling presentation skills with the ability to confidently present complex analyses and recommendations to senior leadership
  • Financial & Business Acumen: Strong understanding of general financial principles, including budget management, P&L, and how quantitative models impact revenue and costs
  • Stakeholder & Relationship Management: Advanced ability to influence, negotiate, and work effectively with cross-functional teams and various levels of management to drive alignment
  • Education & Experience: A university degree and 7-10+ years of relevant experience, or an equivalent combination of education and experience

Great-to-Haves

  • Master's Degree in Business, Data Science, or a related quantitative discipline
  • Experience in analytics engineering and data visualization tools such as Looker to translate data into actionable insights


Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

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Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

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LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

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The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

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