Roche

Sr. Strategy Manager - Customer Segment Strategies

Roche$161K — $299K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a relevant discipline; MBA or advanced degree preferred.
  • 5+ years in the pharmaceutical industry (payer/contracting strategy, account management, consulting, etc.).
  • 5+ years in U.S. Market Access with expertise in pricing, contracting, and reimbursement.
  • Deep understanding of managed care dynamics with experience in payer, PBM, and specialty pharmacy.
  • Strong commercial strategist with analytical skills to leverage data and identify trends.
  • Proven ability to influence across teams and guide senior leadership strategically.
  • Excellent communication skills for diverse internal and external interactions.

Responsibilities

  • Lead access and contracting strategies to maximize patient access and profitability.
  • Serve as a liaison between various teams to align strategic goals with brand priorities.
  • Guide cross-portfolio initiatives for new customer segments requiring innovative access strategies.
  • Provide analytical insights and negotiation strategies to support account teams.
  • Synthesize contract performance and market trends for executive decision-making.
  • Partner with leadership to enhance organizational market access knowledge.
  • Drive collaborative strategic account planning across teams.

Benefits

  • Remote work option available, supporting work-life balance.
  • Opportunity to work closely with cross-functional teams for professional growth.
  • Engagement with emerging customer types and innovative strategies.
Full Job Description

This role is a valuable part of our Managed Care Strategy team, which is committed to maximizing patient access and delivering transformative therapies to those who need them most. As a member of this team, you will have the opportunity to collaborate closely with key cross-functional stakeholders across Customer Engagement, Pricing, Access & Evidence Strategy, External Affairs, and Commercial Squads. Together, you will shape high-impact contracting and access solutions in a dynamic healthcare landscape.

The Opportunity

As a Senior Strategy Manager, you will be responsible for leading the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within the payer, pharmacy benefit manager (PBM), and specialty pharmacy segment. Key responsibilities include:

  • Lead access and contracting strategies from concept to execution to maximize patient access and protect Genentech’s profitability across key products and customer accounts.

  • Serve as a critical liaison between Customer Engagement Account Teams, Pricing, Contracting, and Distribution (PCD) leads, Legal, and Squad Business Partners to align strategy with Brand and Therapeutic Area priorities.

  • Navigate ambiguity to lead high-impact, cross-portfolio initiatives for emerging customer types, new segments, or therapeutic areas requiring innovative access approaches.

  • Provide analytical rigor, thought partnership, and negotiation strategies to account teams by anticipating customer needs, clarifying strategic rationale, and shaping customer-facing engagements.

  • Synthesize contract performance insights and key market trends (e.g., policy reform, industry shifts) to inform executive decision-making and influence broader product-level contracting strategies.

  • Partner with Customer Engagement leadership and cross-functional teams to upskill organizational market access knowledge and drive collaborative strategic account planning.

While the primary location for this role is South San Francisco, CA, this is a full-time remote-eligible position. Candidates based remotely throughout the U.S. will be fully considered.

Who You Are
  • Education:Bachelor’s degree in a relevant discipline (MBA or advanced degree preferred).

  • Industry Experience:5+ years of relevant work experience in the pharmaceutical industry (e.g., payer/contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, or managed care finance).

  • Domain Expertise: 5+ years of experience within a U.S. Market Access function, with a deep understanding of pricing, contracting, distribution, policy strategies, and reimbursement environments across multiple therapeutic areas.

  • Customer Segment Knowledge: Expert understanding of managed care dynamics and direct experience (or deep subject matter expertise) within the payer, PBM, and specialty pharmacy segment.

  • Strategic & Analytical Mindset:Strong commercial strategist with the analytical dexterity to leverage data, identify emerging trends, mitigate risks, and proactively solve complex problems.

  • Cross-Functional Leadership:Proven ability to influence without authority, collaborate effectively across matrixed teams, and provide strategic guidance to senior leadership.

  • Communication Skills: Excellent verbal and written communication skills with the ability to flex styles to resonate with, present to, and engage diverse internal and external audiences.

The expected salary range for this position based on the primary location of California is $161,000 - $299,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this .

Relocation benefits are not approved for this posting.

*If remote, incremental travel estimated at 25% may be expected to facilitate cross-functional relationship development and stakeholder engagement, and must be available to travel on short notice for on-site support. Note that for some segments, preference will be given to home office candidates.

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About Roche

Roche Holding AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel. Roche is the largest pharmaceutical company in the world, and the leading provider of cancer treatments globally. The company also produces a range of diagnostic tests for medical professionals and patients. Roche was one of the first companies to bring targeted treatments to patients. In 2019, Roche had over 100,000 employees worldwide, and generated revenue of CHF 61.5 billion.
Learn more about Roche
Size
100,920 employees
Industry
NASDAQ

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