ServiceNow

Sr Strategic Sourcing Manager

ServiceNow$120K — $145K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of strategic and operational sourcing and procurement experience in high-growth environments
  • Expertise in Professional Services category including IT Services and Employee Benefits
  • Proven skills in negotiation and building relationships with internal and external stakeholders
  • Strong knowledge of contract development and legal issues
  • Ability to execute strategy and governance in rapidly changing environments
  • Familiarity with financial concepts and analysis, along with relevant industry certifications

Responsibilities

  • Drive supplier selection to achieve savings on a $600M spend
  • Ensure sourcing enhances business value while managing risk
  • Oversee sourcing and contracting processes, including negotiation and relationship renewal
  • Implement industry trends to improve strategic sourcing
  • Foster collaboration with business functions to provide consultation
  • Guide business partners on sourcing strategy integration
  • Collaborate with legal teams on best contracting practices

Benefits

  • Flexible work options including remote and in-office arrangements
  • Support for professional development and industry certifications
  • Opportunities for career advancement within a high-growth organization
  • Access to a collaborative and innovative workplace culture
Full Job Description
Job Description
  • Drive best value supplier selection to achieve year over year savings on over $600M spend
  • Practice tenured experience in category management and sourcing in areas: HR, Finance, Tax, Contingent Workforce, Sales, GTM, Benefits, Workplace Services, Facilities, Real Estate, Security
  • Ensure sourcing serves as a critical enabler and value add to the business, while also governing spend and reducing contractual risk for our business stakeholders in operations
  • Manage, advise, and engage in the sourcing and contracting processes including evaluating, negotiating, and entering into contracts and renewing relationships with suppliers of goods and services.
  • Identify, evaluate and implement sourcing industry trends to advance company strategic sourcing excellence
  • Strengthen partnerships with business functions across the company to provide valuable consultation.
  • Ensure key business partners understand the strategic and tactical direction for sourcing efforts allowing for integration with company and department strategies
  • Develop a strong strategic advisor/partner relationship with the legal function to ensure best in class contracting practices are in place globally


Qualifications

What You Bring:
  • A successful candidate will bring 10+ years of experience in the strategic and operational aspects of sourcing and procurement within a high-growth, dynamic environment, with demonstrated expertise in the Professional Services category and related sub-categories such as IT Services, Contingent Workforce, Consulting, Employee Benefits, Workplace Services, Finance, Tax, Sales, GTM, Facilities, Real Estate, and Security.
  • This individual will be equipped to build and maintain a world-class team of employees and service partners, while bringing exceptional negotiation skills and the ability to cultivate strong internal and external relationships at all levels.
  • The role requires deep knowledge of contract development and related legal issues, strong project management skills, a customer-focused mindset, and demonstrated success in developing and implementing strategy, governance, and structure in a rapidly changing environment.
  • The ideal candidate will be adaptable, analytical, strategic, and execution-oriented, with a creative problem-solving approach, a strong track record of influencing and negotiating competing priorities among business partners, and the ability to communicate clearly and concisely with cross-functional stakeholders and executives.
  • A strong grasp of business-oriented financial concepts, financial analysis, budget formulation, and business case development is also required, along with one or more relevant industry designations such as CPP, CPPM, or equivalent; an MBA degree is preferred.


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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