Scout Motors

Sr. Specialist, Vehicle Serviceability Engineer

Scout Motors$130K — $160K *
Novi, MI 48375In-Person
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical, Electrical, or Mechatronics Engineering preferred.
  • 8+ years of experience in design and release (DRE), repair process engineering, vehicle diagnostics, or automotive service technology.
  • 3-5 years in body and frame design with knowledge of repair procedures.
  • Experience in providing product inputs and managing projects for executive stakeholders.
  • Familiarity with vehicle repair processes and over-the-air (OTA) updates.
  • Ability to translate technical concepts into clear product specifications and processes.
  • Experience in documenting technical issues and improvements.

Responsibilities

  • Provide vehicle program inputs based on service strategy and customer journey.
  • Drive development of vehicle repair concepts focusing on body/frame repair and serviceability.
  • Collaborate with engineering teams and suppliers to solve business and engineering challenges.
  • Review vehicle specifications and service procedures to improve design and repairs.
  • Recommend and validate new repair concepts and document findings.
  • Coordinate parts availability and test plans for vehicle repairability preparation.
  • Engage with external parties regarding vehicle repair processes.

Benefits

  • Comprehensive medical, dental, vision and income protection plans.
  • 401(k) with employer matching and immediate vesting.
  • Generous PTO with 20 days planned, 40 hours unplanned, and up to 16 weeks parental leave.
  • Paid leave for bereavement, jury duty, voting, and military service.
Full Job Description
What you'll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
  • Provide critical vehicle program inputs which take into account Scout's anticipated vehicle service strategy, desired customer journey, and cost objectives.
  • Drive the development of vehicle repair concepts, with a focus on body and frame repair, serviceability of drive systems, high utilization of mobile service, and interest in leveraging the latest over-the-air update tools.
  • Partner with concept and systems engineering teams and suppliers to develop solutions to engineering, functional, and business challenges.
  • Critically review all available vehicle technical specifications and existing service procedures, and offer actionable feedback for vehicle design, assembly processes, repair techniques, and service parts strategy.
  • Recommend, validate, and document new repair concepts.
  • Coordinate parts component levels and parts availability and test planning for vehicle repairability preparation efforts at both the prototype and serial-production development stages.
  • Participate in discussions regarding vehicle repairability with external parties such as suppliers, insurers, body shops, and tool providers.
  • Coordinate with future Field Technical Support team to support in-field repairs and technical information dissemination.


Location & Travel Expectations:
  • This role will be based out of the Scout Motors location in Novi, Michigan.
  • This role requires 4-5 days per week in the office, with regular in-person meetings and events.
  • The role requires regular attendance at meetings and events in other Scout locations, such as Columbia, SC, and Fremont, CA.
  • Travel: Domestic and international travel required, approximately 10% of the time. Valid driver's license required. Passport required.
What you'll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
  • Bachelor's degree in a relevant field of study, such as Mechanical, Electrical, or Mechatronics Engineering, preferred.
  • 8+ years of relevant experience related to design and release (DRE), repair process engineering, vehicle diagnostics, vehicle maintenance and repair, and/or automotive service technology.
  • 3-5 years of experience in body and frame design, with demonstrated knowledge of welding processes, repair procedures, and industry best practices.
  • Experience providing voice-of-customer product inputs, independently managing projects and reporting to executive-level stakeholders.
  • Familiarity with vehicle service and repair processes in workshop and mobile environments and/or over-the-air OTA updates.
  • Ability to clearly translate abstract and technical concepts into clear product specifications, repair processes, and engineering requests.
  • Self-motivated ability to independently design, coordinate, and document maintenance tests to analyze and ensure effective and cost-conscious repair methods.
  • Disciplined and structured approach to identifying, describing, and documenting technical issues and opportunities for improvement.
  • Experience with authoring, editing or updating global vehicle technical incident databases to track issues and countermeasure developments.
  • Comfort with the ambiguity and uncertainty that is present in early-stage startup environments, without losing focus on delivering results.
  • Ability to communicate with, influence, and manage stakeholders toward desired outcomes without direct reporting-line authority.
  • A team mindset, supported by excellent communication and interpersonal skills.
  • Proven ability to work in a truly cross-functional and global environment.
  • A strong desire to work at the cutting edge of electric, off-road vehicle technical design and process development.
What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
  • Competitive insurance including:
    • Medical, dental, vision and income protection plans
  • 401(k) program with:
    • An employer match and immediate vesting
  • Generous Paid Time Off including:
    • 20 days planned PTO, as accrued
    • 40 hours of unplanned PTO and 14 company or floating holidays, annually
    • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
    • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Initial California base salary range= $143,000 - $176,000

Internal leveling code: IC8

Notice to applicants:
  • To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
  • Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
  • Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • Residing in New York City: This role is not eligible for remote work in New York City.

About Scout Motors

Scout Motors Careers

Joining Scout Motors presents an unparalleled opportunity to advance a career with a leader in automotive innovation. As a company at the forefront of electric vehicle technology, Scout Motors is constantly seeking skilled professionals eager to drive the future of transportation.

Explore Job Opportunities

Scout Motors offers a range of job opportunities designed to attract the best in the field. From engineering to marketing, each position plays a crucial role in shaping the industry's landscape. Scout Motors values diversity and leadership, fostering a culture where every team member can thrive.

Experience Professional Growth

At Scout Motors, career growth is not just a possibility—it's a priority. With a commitment to professional development and diversity training, employees are equipped with the tools needed for success. The company supports career advancement through innovative leadership programs and networking opportunities within the automotive sector.

Internship Programs

For those starting their career journey, Scout Motors provides robust internship programs. These positions offer hands-on experience and a chance to develop essential skills in a real-world setting. Interns at Scout Motors work alongside seasoned professionals, gaining insights that are crucial for future employment.

Cultivating a Dynamic Team Culture

The culture at Scout Motors is built on a foundation of innovation and teamwork. Employees enjoy benefits that support both their professional and personal lives, contributing to a high level of job satisfaction. The team at Scout Motors is known for its creative solutions and collaborative approach, making it an ideal environment for those who are solution-driven and curious.

Hiring Process

The hiring process at Scout Motors is designed to identify individuals who are not only skilled but also passionate about making a difference in the automotive industry. Candidates are encouraged to present a resume that highlights relevant experience and to prepare for an interview that may cover a range of topics, including past projects and personal aspirations.

Join Scout Motors

Explore the exciting career opportunities at Scout Motors today. Whether looking for an internship, a first job, or a leadership position, Scout Motors offers a path for growth in a cutting-edge environment. Check the Scout Motors Jobs portal for the latest openings and join a team that’s redefining the automotive landscape.

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Learn more about Scout Motors
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