Sr. Specialist, Marketing Business Operations

Comcast Career Center

$88K — $105K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in project management, marketing operations, or a related field
  • Exceptional problem-solving and project management abilities
  • Strong organizational skills with attention to detail
  • Familiarity with contract regulations and security terminology
  • Experience with data privacy management and technology applications
  • Effective communication and interpersonal skills at all organizational levels
  • Experience in marketing and advertising, preferably within a creative agency context

Responsibilities

  • Facilitate vendor relationships, including contractor on-boarding and compliance
  • Manage vendor enablement and oversee project management of onboarding processes
  • Coordinate with external firms to ensure timely resource availability
  • Administer systems and applications, managing user access and security
  • Oversee data and security requirements of suppliers, managing contractual renewals
  • Support internal compliance processes as needed
  • Exercise independent judgment in significant matters

Benefits

  • Comprehensive array of options and expert guidance for employee support
  • Personalized tools to meet physical, financial, and emotional needs
  • Benefits designed to support employees during significant life milestones
  • Lifetime support to care for employees' loved ones
Full Job Description

Job Summary

Reporting to the Director of Resource & Workflow Operations, you will support marketing application, vendor and resource management. This role will operate as a liaison between business stakeholders, suppliers and internal teams focusing on supplier compliance and regulations, data management and resource coordination. This is an important role ensuring suppliers have met and maintained data and privacy requirements as well as standard business terms defined in agreements.

Job Description

Core Responsibilities

  • Facilitation of vendor relationships including on- and off-boarding of contractors and vendor partners, access management, security and compliance.
  • Vendor enablement including scope of work facilitation and management, project management of Vendor Onboarding and renewals with Operations, legal and security requirements.
  • Coordinate with external resourcing firms, internal teams, procurement and other relevant departments to ensure timely availability of resources.
  • System administration for tools and applications including management of users, security and data requirements
  • Oversee the Data and Security requirements of suppliers by coordinating renewals, reviews and documenting results. Support and navigate the evolving needs of NDA, TPSA, PIA, Security, and maintaining contracts in current standings. Familiarity or prior experience with eCAF process is helpful.
  • Support Internal Compliance processes as needed.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Minimum Qualifications

  • 5-7 years experience in project management, marketing operations or related field.
  • Exceptional creative problem-solving abilities and project management skills
  • Comfortable working as part of a multidimensional team
  • Exemplifies a strong attention to detail
  • Possesses superior organizational skills and the ability to manage multiple projects with shifting deadlines
  • Demonstrate a solid understanding of standard contract and security terminology
  • Previous experience working with contract regulations the related laws is strongly preferred
  • Familiarity with management of technological applications, privacy and data management
  • Effective communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
  • Capable of professionally managing confidential information
  • Strong listening and comprehension skills, as well as the ability to develop and clearly articulate a perspective.
  • Highly developed sense of accountability and follow-through with an ability to effectively prioritize multiple tasks, projects, and goals.
  • Experience in area of marketing and advertising beneficial, creative agency experience preferred.
  • Strong PC skills with proficiency in Excel and Word, and experience in other Microsoft Office applications. Smartsheet, Tableau, One Drive and Sharepoint

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Operations, Communication, Cross-Functional Partnerships, Microsoft Excel, Problem Solving, Project Management, Vendor Relationship Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.


Please visit the on our careers site for more details.

Education

Bachelor's Degree (Required)

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

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