About the Role
The Customer Innovation Center Advisor is responsible for producing high-quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, print production, color management, and technical consulting activities while serving as a key resource for sales, marketing, and customer support teams.
The ideal candidate has strong experience in print production, color management, digital workflows, and customer-facing environments.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.
Your Impact
Produce high-quality print samples for customer demonstrations, portfolios, and marketing projects.
Operate production printing equipment in continuous-feed and sheetfed environments.
Assess media quality through linearization, robustness testing, and ICC profile creation.
Load media, configure printer settings, and optimize print and color workflows.
Select appropriate media based on application requirements, including weight, finish, opacity, coatings, and brightness.
Ensure consistent print quality through calibration, color management, and device matching.
Troubleshoot color, print quality, and workflow issues, including customer sample matching.
Create and correct impositions and production layouts.
Prepare production files using Adobe Creative Suite, Enfocus PitStop, and RIP workflow systems.
Maintain expertise in CMYK process printing and print production standards.
Lead customer demonstrations, technical presentations, and product launch activities.
Support pre-sales and post-sales customer engagements, including workflow, media, and print quality consultations.
Collaborate with product managers, sales teams, and marketing on technical and media strategies.
Mentor and train new hires within the proposed organizational structure.
Create media evaluation reports and color profiles for customer and product use
Color Specific:
- Responsible for advanced ICC Profiling and device matching.
- Assist customers with application on-boarding activities to increase print volumes.
- Cross divisional support of complex color management issues.
About You: The Skills & Expertise You Bring
Bachelor's degree or equivalent experience preferred.
8-10 years of experience in production printing, Color management, prepress workflows, Customer-facing print environments
Experience supporting production print solutions preferred.
Experience with ICC profiling, device calibration and color matching and four- color process printing
Knowledge of print technologies Offset, Toner and Inkjet
Proficiency with Adobe Creative Suite, Enfocus PitStop, RIP workflow software, Print server platforms
Understanding of print file formats and production workflows.
- Must be able to lift heavy paper cartons up to 50lbs. and move rolls of paper.
We are providing the anticipated base salary range for this role: $76,150-114,040. annually
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#li-rb1 #pm19