Sr Specialist Customer Facing SC

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Supply Chain Management, Data Analytics, or related field
  • 3+ years of experience in supply chain or customer-facing operations
  • Experience in order lifecycle management and data analytics
  • Proficiency with analytical tools like Microsoft Excel and Power BI
  • Strong communication and relationship-building skills

Responsibilities

  • Lead initiatives to enhance service, inventory, cost, and capacity
  • Build and maintain relationships with external customers to drive supply chain improvements
  • Conduct business reviews and present data-driven recommendations
  • Plan and implement supply chain optimization projects across the organization
  • Facilitate collaboration and communication among cross-functional teams
  • Influence supply chain strategies to improve efficiency and reduce waste
  • Analyze supply chain data to identify opportunities and support decision-making

Benefits

  • 401k with company match
  • Healthcare coverage
  • Performance-based incentives
  • Broad range of additional benefits
  • Commitment to an inclusive workplace
Full Job Description
Position Summary

As a Senior Specialist, Customer Facing Supply Chain, you'll lead initiatives that improve service, inventory, cost, capacity, and capabilities. Using data-driven insights and strong communication skills, you'll identify opportunities, influence decisions, and drive action across customers, sales, manufacturing, and cross-functional teams. Come prepared to build strong partnerships, anticipate customer needs, and drive solutions that enhance service and create business value.
• Build and maintain productive relationships with external customer counterparts; identify and advance supply chain improvements that create value for both the customer and the business
• Lead internal and external business reviews and leadership engagements, using supply chain expertise and data-driven storytelling to recommend improvements and move insights to action
• Plan and implement supply chain optimization projects, coordinating across Vet and the broader organization to improve service, inventory, cost, capabilities, and capacity
• Facilitate integration, collaboration, and clear communication across customers and other cross-functional partners
• Influence long-term internal and external supply chain plans and decisions to eliminate waste and improve end-to-end efficiency
• Drive alignment and execution against key supply chain measures, including on-time shipment, fill rate, inventory management, order lifecycle performance, and other customer service indicators
• Use analytical tools and supply chain data to identify root causes, quantify opportunities, monitor results, and support sound decisions

Requirements:
  • Bachelor's degree in Business, Supply Chain Management, Data Analytics, or a related field
  • 3+ years of experience in supply chain, customer-facing operations, order lifecycle management, data analytics, or a related field
  • Proficiency with analytical and reporting tools such as Microsoft Excel and Power BI.


Other:
  • Ability to travel to Vet conferences and customer meetings approximately 15-20%.


Don't meet all the qualifications listed under "other"? These are preferred, but not required. When you apply for a role with Nestlé Purina, we ensure that individual confidentiality is held to the highest regard. We are intentional about creating an inclusive workplace for everyone. We consider our associates our most valuable assets. Please apply for full consideration.

Salary: $84,715.20 to $117,821.00 per year

Bonus Eligibility: Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

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