Join the AWS Solutions Architecture team as a Sr Solutions Architect for Software and Technology customers. Our customers are born in the cloud and are leading the industry in AI-Native transformation. You will define and prove technical direction by combining architectural reasoning and strategic advisory with hands-on validation in customer environments. You will build working prototypes, proof-of-concepts, and AI-driven solutions that accelerate customer decisions and remove the gap between architectural recommendation and validated proof. You operate where the path forward is undefined and must be defined by you. Your customers have business objectives but may not have defined technology strategy or solution design. You create and adapt approaches for situations where established patterns are insufficient, applying contextual judgment about your customers' operational constraints, regulatory environment, and competitive dynamics. You will be the primary technical partner for your customers. You lead with Agentic AI and AI-assisted development to solve customer problems, and you steer customers away from where hype outpaces practical value for their operational context. You maintain technical currency so customers receive guidance based on current capability, not outdated expertise. You build deep relationships with customers' senior technical leaders to enable them to be cloud advocates. You are technically self-sufficient, yet you know when to seek help: you are capable of using AI tools and delivering directly in customer sandbox environments. You drive the architectural decisions that downstream teams (customer engineering, ProServe, partners) build against, and you own the consequences with the customer when those decisions need revisiting. Key job responsibilities Technical Proof & Validation Build working prototypes in customer non-production sandbox environments using AI-augmented development tools (Kiro, Claude Code, Bedrock) to validate architectural recommendations and accelerate customer adoption 0Implement directly to unblock customer decisions: build PoCs for agentic AI and other use cases proving architectural approaches that conversations alone cannot validate 0Deploy infrastructure using IaC (CDK, Terraform) in customer sandboxes, demonstrating scalability and security patterns 0Apply GenAI and agentic systems (multi-agent orchestration, RAG pipelines, foundation model integration) where they solve customer problems. Architectural Reasoning & Decision Ownership 0Frame and resolve technical trade-offs involving multiple competing concerns (security vs. cost vs. operational burden vs. time-to-market vs. industry compliance), bringing a clear recommendation with alternatives articulated 0Make cross-cutting architectural decisions that ensure coherence across systems, teams, and workstreams; flag decisions that are difficult to reverse before the customer commits 0Diagnose non-obvious architectural issues including resilience gaps, failover weaknesses, scaling bottlenecks, and security vulnerabilities. 0Own the architectural decisions that downstream teams build against and own the consequences with the customer when those decisions need revisiting 0Stay engaged through implementation to ensure the architecture holds against the reality of the customer's environment; know when accumulated context warrants a revised approach Strategic Advisory & Customer Influence 0Own the end-to-end technical strategy for customers, maintaining the current view of their technical landscape, industry context, and competitive dynamics 0Partner with the sales team, formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS 0Influence senior leaders' technology direction by connecting short-term AI and cloud decisions to long-term business outcomes; earn trust through guidance that consistently delivers the outcomes they expected 0Challenge customer direction when evidence indicates a better path; customers avoid costly rework because you identify risk early and bring considered alternatives 0Shape AI and cloud strategy for major operators - translating complex capabilities into business-outcome narratives. Revenue & Opportunity Acceleration 0Accelerate customer adoption by removing ambiguity through validated proof points, measurably reducing the time from architectural recommendation to customer commitment 0Identify new opportunities discovered during customer engagements 0Increase service adoption through tangible multi-service integration demos 0Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS 0Identify implementation pathways that benefit from ProServe expertise, creating natural expansion opportunities through demonstrated value Customer Relationship & Communication Skills 0Experience presenting to both large and small audiences (Executives, IT Management, and developers) 0Experience communicating across internal and external organizations 0Ability to moderate tone and technical depth based on audience 0Ability to pick up on non-verbal communication and "un-said" drivers Thought Leadership & Product Influence 0Author or otherwise contribute to AWS customer-facing publications such as blogs and whitepapers. 0Translate customer feedback into clear, actionable requirements that service teams act on; synthesize evidence across multiple engagements rather than relaying feedback from one. Accelerate development and reduce ambiguity by creating code for a proposed feature to illustrate your requirement that can be reviewed and evaluated for inclusion into product codebase. BASIC QUALIFICATIONS - 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience - 3+ years of design, implementation, or consulting in applications and infrastructures experience - Bachelor's degree in computer science, engineering, mathematics or equivalent - Demonstrated ability to build and validate solutions hands-on (code, infrastructure as code, tested deployments), not only advise - Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients including building deep relationships with senior technical leaders. PREFERRED QUALIFICATIONS - Experience working with end user or developer communities - Experience working in a Software and Technology segment, with startups or ISVs. - Hands-on proficiency with AI/ML in production: agentic architectures, RAG pipelines, multi-agent orchestration, foundation model integration - Experience with AI-augmented development workflows (Kiro, Claude Code, or similar). - Track record of producing original technical content (reference architectures, workshops, code) adopted by peers or customers - Experience challenging and influencing customer technical direction based on evidence, not only supporting stated goals The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 153,600.00 - 207,800.00 USD annually USA, CA, San Francisco - 176,600.00 - 239,000.00 USD annually USA, CO, Denver - 153,600.00 - 207,800.00 USD annually USA, TX, Austin - 153,600.00 - 207,800.00 USD annually USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually