Amazon

Sr. Solution Architect, Amazon Shipping

Amazon • $169K — $228K *
New York, NY 10025In-Person
Enterprise Technology
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 8+ years in software development, cloud computing, systems engineering, infrastructure, security, networking, or data & analytics.
  • 3+ years in designing, implementing, or consulting on applications and infrastructures.
  • 10+ years in IT development or consulting within the software or Internet sectors.
  • 5+ years of experience in infrastructure architecture, database architecture, or networking (preferred).
  • Familiarity with AWS services and industry verticals (preferred).
  • Experience in SAP S/4HANA and Cloud ERP solutions (preferred).
  • Experience engaging with end-user or developer communities (preferred).

Responsibilities

  • Lead comprehensive technical delivery for enterprise customer launches.
  • Conduct discovery sessions to assess customer needs and design effective integrations.
  • Create detailed launch plans including architecture, testing, and risk management criteria.
  • Work with commercial teams on pre-sales technical strategies and solution designs.
  • Assess technical feasibility and present integration strategies to customer IT teams.
  • Deeply analyze operational systems to troubleshoot and implement effective solutions.
  • Mentor peers and document best practices to enhance team knowledge and performance.

Benefits

  • Health insurance (medical, dental, vision) with supplemental options.
  • 401(k) matching to support retirement savings.
  • Paid time off and parental leave to encourage work-life balance.
  • Support for adoption and surrogacy reimbursements.
  • Mental health support and employee assistance programs.
Full Job Description
What will you do?

We're hiring a Senior Solution Architect to drive enterprise customer launches, working hands-on with high-volume shippers (>10K packages) to design, implement, and optimize complex integrations with Amazon Shipping. You'll be the technical expert who enables both pre-sales opportunities and post-sales implementation, partnering closely with commercial teams to win enterprise deals and then ensuring flawless technical execution.

This role requires deep technical expertise combined with exceptional customer advisory skills. You'll dive deep into customer systems-analyzing WMS/TMS platforms, investigating logs, leveraging AI tools for troubleshooting, and architecting solutions that work right the first time. Your focus is on speed with correctness: reducing post-launch errors, accelerating time-to-first-shipment, and building reusable integration patterns that scale across our enterprise customer base.

You'll work at the intersection of pre-sales technical enablement and hands-on implementation. In pre-sales, you'll enable commercial teams to confidently pursue enterprise opportunities by validating technical feasibility and designing winning solutions. Post-sales, you'll lead end-to-end integration delivery - from requirements gathering through launch and optimization - ensuring enterprise customers successfully ramp volume on Amazon Shipping.

You'll collaborate closely with:

- Commercial teams on pre-sales technical enablement and enterprise deal support

- Enterprise customers (IT leaders, engineering teams, warehouse operations) on integration design and implementation

- System integrators and 3P platforms (ProShip, EasyPost, Centiro, etc.) on technical solutions

- Product and Engineering teams on feature requirements and platform improvements

- Collaborate with Solution Architects across US and EU markets on best practices and knowledge sharing

- Tech and Operations teams on post-launch support and optimization

Key job responsibilities

Enterprise Customer Launch Leadership

- Lead end-to-end technical delivery for enterprise launches: discovery, integration design, implementation, testing, and go-live.

- Run discovery on customer objectives and systems, and design integrations that work right the first time.

- Create launch plans covering architecture, testing, risk mitigation, and success criteria.

Pre-Sales Technical Enablement

- Partner with commercial teams on enterprise deals, providing technical validation and solution design.

- Present integration strategies to customer IT leadership and run feasibility assessments.

Hands-On Technical Execution

- Dive deep into WMS, TMS, API, and EDI flows; troubleshoot using logs, monitoring, and AI-assisted analysis.

- Lead implementation with customer engineering teams, ensuring correct API usage, error handling, and operational excellence.

Architecture and Best Practices

- Architect solutions that are extensible, secure, reliable, cost-optimized, and performant.

- Build reusable patterns and reference architectures; lead architecture reviews balancing speed and scalability.

Customer Advisory and Collaboration

- Serve as trusted technical advisor to senior IT and engineering leaders; present at QBRs.

- Inform Product and Engineering by translating customer needs into specifications; drive new API feature adoption.

- Document architectures and playbooks, and mentor peers across the SA team.

A day in the life

Your days balance pre-sales, technical execution, and customer advisory. Mornings involve reviewing integration metrics, joining sales calls with Fortune

500 prospects, and presenting technical capabilities for complex multi-warehouse environments.

You dive deep into customer issues-analyzing logs, identifying patterns, and implementing fixes with their engineering teams. You conduct discovery

sessions, lead architecture reviews for enterprise launches, and advocate for customer feature requests to Product Management.

Afternoons focus on strategic work-creating reusable integration patterns, preparing QBRs, and mentoring teammates. You collaborate with commercial teams, customer engineers, product managers, and operations-diving deep technically while maintaining strategic relationships to turn enterprise requirements into successful integrations.

BASIC QUALIFICATIONS

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

- 3+ years of design, implementation, or consulting in applications and infrastructures experience

- 10+ years of IT development or implementation/consulting in the software or Internet industries experience

PREFERRED QUALIFICATIONS

- 5+ years of infrastructure architecture, database architecture and networking experience

- Knowledge of AWS services, market segments, customer base and industry verticals

- Experience working with end user or developer communities

- Experience in SAP S/4HANA, SAP Cloud Platform, SAP Cloud ERP and Cloud ERP Private

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Santa Monica - 153,600.00 - 207,800.00 USD annually

USA, NY, New York - 169,000.00 - 228,600.00 USD annually

USA, TN, Nashville - 145,900.00 - 197,400.00 USD annually

USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually

USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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