Tata Consultancy Services

Sr. Software Engineer Contact Centre Innovation and GenAI

Tata Consultancy Services • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of software development experience
  • Strong proficiency in Python and AWS
  • Experience in building large-scale software systems
  • Familiarity with cloud capabilities and architectures
  • Understanding of GenAI concepts and implementations
  • Knowledge of DevOps processes and methodologies
  • Ability to collaborate effectively in cross-functional teams

Responsibilities

  • Participate in designing and developing cloud capabilities
  • Collaborate with teams to enhance software delivery processes
  • Create technical design documents for applications and systems
  • Adopt best practices for software engineering on a global scale
  • Drive innovative approaches to software delivery
  • Implement advanced GenAI solutions
  • Build complex systems leveraging Python and AWS

Benefits

  • Opportunities for professional growth and development
  • Access to cutting-edge technologies and tools
  • Flexible work environment
  • Supportive, team-oriented culture
  • Potential for global collaboration and impact
Full Job Description
Sr. Software Engineer Contact Centre Innovation & GenAI Primary Skills: Python, AWS Role Overview We are looking for an experienced Full-Stack Software Engineer with software development experience. The role will focus on driving innovation, implementing cloud capabilities, and building GenAI solutions for global contact center environments. Roles and Responsibilities • Participate in the design, development, and rollout of foundational cloud capabilities. • Collaborate with cross-functional teams to implement software delivery, cloud, GenAI, and DevOps processes. • Create and maintain technical design artifacts describing application functionality, solution designs, data models, interfaces, and integrations. • Contribute to and adopt global reusable software engineering best practices. • Drive innovation in software delivery. • Implement GenAI solutions. • Build large-scale and complex software systems using Python and AWS.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
Industry
Information Technology
* Ladders Estimates

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