Sr. Software Engineer, Client Solutions

Akasa, Inc

$150K — $200K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science, Engineering, or related field
  • 5+ years of Python programming experience
  • Expertise in designing LLM evaluations for performance measurement
  • Proficient with relational databases, APIs, and ETL processes
  • Strong communication skills and attention to detail

Responsibilities

  • Implement new client deployments from analysis to support
  • Guide clients through technical onboarding and integration
  • Develop frameworks to evaluate and enhance LLM performance
  • Provide insights to drive product and platform innovations
  • Collaborate with R&D teams to create scalable solutions

Benefits

  • Flexible paid time off (PTO)
  • Comprehensive health, dental, and vision coverage
  • Employer contributions to Health Savings Accounts (HSA)
  • Generous parental leave policy
  • Full life insurance coverage for employees
  • Stipend for home office setup
  • Reimbursement for cell phone and internet costs
  • Company-paid holidays
  • 401(K) retirement plan
Full Job Description
About the Role

As a Sr. Client Solutions Software Engineer, you'll deliver client deployments that empower healthcare revenue cycle teams to work faster, more accurately, and with greater insight. You will work on the lifecycle and deployment of the ML models that power our products.

You'll work closely with client engagement, product, and R&D teams to ensure smooth deployments, ongoing production stability and expansion of our deployment platform.

What You'll Do

  • Execute implementation tasks for new deployments - from requirements analysis to configuration, testing, rollout, and support of production health.
  • Work with client engagement teams to guide customers through technical onboarding, integration setup, troubleshooting, and data acquisition
  • Build and own evaluation frameworks to continuously measure and improve LLM performance across customer deployments
  • Contribute feedback and insights that shape product and platform improvements
  • Work closely with R&D engineering teams to build robust scalable client solutions


Skills & Qualifications

  • Bachelor's degree in Computer Science, Engineering, or similar
  • 5+ years of professional Python experience
  • Experience designing and running LLM evals (offline and online) to measure model quality and performance.
  • Comfortable working with relational databases, APIs, and ETL pipelines
  • Strong communication and interpersonal skills with meticulous attention to detail


Nice to haves

  • Familiarity with FastAPI, SQLAlchemy, Postgres.
  • Proficiency in Docker, Kubernetes, AWS.
  • CI/CD experience with GitHub Actions.
  • Experience with healthcare data exchange (FHIR, HL7, EDI)
  • Frontend experience (React)


What We Offer

  • Flexible paid time off (PTO)
  • Expansive coverage for health, dental, and vision
  • Employer contribution to Health Savings Accounts (HSA)
  • Generous parental leave policy
  • Full employee coverage for life insurance
  • Home office stipend
  • Cell phone/internet reimbursement
  • Company-paid holidays
  • 401(K) plan


Compensation

  • Based on market data and other factors, the salary range for this position is $150,000-$200,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.
  • IC4 base salary range is 150-175k, IC5 is 175k-200k

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We're committed to doing the best work of our lives, together. Come see if we're the right team for you.

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