Coupa Software

Sr Services Sales Director

Coupa Software$180K — $204K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in supply chain consulting or implementation
  • Experience with complex, multi-phase supply chain transformations
  • Established relationships at executive levels (CSCO, VP Ops, VP Sourcing)
  • Knowledge of supply chain architecture and demand planning
  • 7+ years in enterprise services sales for consulting or software deals
  • Experience with procurement and accounting processes, especially involving generative AI
  • Proficient in Salesforce with a methodical approach to sales and metrics tracking

Responsibilities

  • Drive the full sales cycle for new service engagements
  • Engage proactively with clients to understand their pain points
  • Design and scope customized solutions in collaboration with partners
  • Provide expertise throughout the sales cycle on service offerings
  • Contribute feedback for the continuous improvement of service packages
  • Support the development of new, customized services for clients

Benefits

  • Two designated paid wellness days off each year
  • A paid day off on your birthday or another day of your choice
  • 40 hours of paid Volunteer Time Off (VTO) annually
  • Access to free, confidential Employee Assistance Program (EAP)
  • Zurich Travel Assist for business travel support
  • Generous referral bonuses for hiring recommendations
Full Job Description
The Impact of a Sr Services Sales Director at Coupa:

The Sr. Services Sales Director is a pivotal role where you will collaborate with Sales to articulate Coupa's approach, methodology, and scope for delivery projects, emphasizing early value delivery. In this strategic position, you will collaborate closely with partners, challenging and shaping proposal estimates and plans. You will assemble Coupa's part in proposals, encompassing scoping, estimating, and costing.

This role would be ideally suited to someone with consulting experience particularly in the area of business spend management (Procurement)

What You'll Do:
• Drive the full sales cycle from identification to deal structureclose for new service engagements, working closely with account managers and sales teams.
• Proactively engage with clients to understand their key pain points and ensure they recognize the value of our services.
• Design, scope, and estimate customized solutions and engagements, both directly and in partnership with external firms.
• Participate actively in the sales cycle, providing expertise on all aspects of our service offerings.
• Contribute to the continuous improvement of our service packages by providing feedback to the Solution Delivery team.

Team strategy, comp, staffing, process
• Support the development of new, customized service offerings that meet specific client needs.

What You Will Bring to Coupa:

  • 12+ years in supply chain consulting, implementation, or category strategy
  • Experience scoping complex, multi-phase supply chain transformations
  • Relationship-building at CSCO, VP Ops, VP Sourcing level
  • Knowledge of supply chain architecture, demand planning, supplier risk management
  • Proven track record in enterprise services sales; 7+ years selling large consulting, implementation, or managed services deals (SaaS or software), ideally in spend management, finance operations, supply chain, or adjacent domains.
  • Proven experience selling consulting projects, solutions, or managed services for a software or SaaS firm, with expertise in procurement and accounting processes, ideally involving generative AI.
  • Methodical and data-obsessed. You're a Salesforce master. You forecast honestly; you flag risks early. You track your own metrics-deal stage distribution, cycle time by category, win/loss reason, attach rates.
  • A background in managing large, multinational service engagements and a history of success with executive and C-level prospects.
  • A structured and rigorous approach to sales, with a clear track record of overachievement and proficiency in tools like Salesforce.
  • A demonstrated ability to build strong, credible relationships at all levels, both internally with colleagues and externally with customers and partners.
  • Exceptional discretionary effort, discipline, and organizational skills that consistently drive high performance and scalable growth.
  • A positive, resilient, and adaptable team player who embraces a growth mindset and is a lifelong learner.


$180,000 - $204,000 a year

On-Target Earnings (OTE): $257,000 - $291,667 with a pay mix of 70/30

The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:

Global Well-Being Perks (For All Employees Globally)
  • Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
  • Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
  • Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
  • Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
  • Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
  • Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .

Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.

About Coupa Software

Coupa Software is a cloud-based business spend management platform that helps companies control their spending and generate savings. The company's platform provides procurement, invoicing, and expense management solutions that enable businesses to manage their spending across various categories, including travel and expense, contingent workforce, and marketing. Coupa Software's platform is designed to be user-friendly and accessible from any device, making it easy for employees to manage their spending and for businesses to track their expenses. The company serves customers in a variety of industries, including healthcare, retail, and manufacturing.
Learn more about Coupa Software
Size
3,076 employees
Market Cap
$5.9 billion
Industry
Net Income
-$142.7 million
Founded
2006
5 Year Trend
+40.2%
Revenue
$489.5 million
NASDAQ

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