Sr. Services Analyst - IT

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related discipline
  • 5 to 8 years of experience in Information Technology
  • Proficiency in data analysis using Microsoft Excel
  • Experience leading small IT projects or sub-teams
  • Strong problem-solving and analytical skills
  • Excellent written and verbal communication skills
  • Ability to work effectively with remote project teams

Responsibilities

  • Perform and manage IT service portfolio activities to support business partners
  • Assist in creating documentation for products and services while adhering to best practices
  • Maintain and enhance stakeholder engagement with business and IT partners
  • Oversee IT operational planning including outage support and budget tracking
  • Foster a positive team environment and provide training to less experienced personnel
  • Continuously update technical knowledge and business acumen

Benefits

  • Opportunity for professional growth through team mentoring
  • Engagement with business partners to understand IT needs
  • Involvement in a variety of IT project management tasks
  • Budget management responsibilities for skill enhancement
  • Ability to work on innovative IT products and services
Full Job Description
PRIMARY PURPOSE OF POSITION

Performs and/or manages activities relating to planning, designing, building, and maintaining IT services, projects, portfolios, products and processes. Creates and assigns detailed tasks to subordinates. Has budget responsibility for a small project, sub-project or process component. Expected to work under minimal supervision.

PRIMARY DUTIES AND ACCOUNTABILITIES
  • Perform, manage and appropriately document work activities relating to IT service portfolios or products in support of our business partners. Lead IT activities required to manage service level agreements. Assist others in planning and prioritizing work and work schedule.
  • Assist in creation of documentation for products and services. Use best practices to improve products and services provided to business unit partners, and monitor adherence within Team/Group to standards as defined within the Management Model
  • Maintain and enhance engagement with business and IT partners and other stakeholders
  • Manage and oversee IT operational planning activities, including outage support coordination, vendor engagement, IT asset lifecycle management, equipment procurement, and budget tracking
  • Establish positive team environment by proactively assisting and training less experienced personnel. Provide performance and development feedback as required
  • Maintain technical knowledge and business acumen within own discipline or function

MINIMUM QUALIFICATIONS
  • Bachelors degree in Computer Science or related discipline and typically 5 to 8 years experience in Information Technology or equivalent combination of education and work experience.
  • Proficiency with data analysis in Microsoft Excel
  • Experience leading small IT projects or sub-teams and knowledge of IT project management.
  • Strong problem solving and analysis ability.
  • Excellent communications skills (written and verbal)
  • Ability to work with remote project teams


PREFERRED QUALIFICATIONS
  • Utilize understanding of customer's business needs to determine requirements
  • Applies technical expertise to plan, design, build or support required products and processes
  • Help other team members learn appropriate theories, practices and principles that relate to their skill set portfolio
  • As assigned, manage budget for area of responsibility
  • As assigned, manage working relationship with outsourcing partners
  • Previous Nuclear Power Plant experience

About Constellation Energy Generation, LLC.

Constellation Energy Generation, LLC Careers

Joining Constellation Energy Generation, LLC presents an unparalleled opportunity to become part of a team of professionals dedicated to leading the energy sector through innovation and sustainable practices. As one of the foremost companies in energy generation, Constellation Energy Generation, LLC offers a variety of career paths filled with advancement and growth opportunities.

Explore Job Opportunities

Constellation Energy Generation, LLC is continuously seeking talented individuals who are eager to drive change and excel in a dynamic industry. With a range of positions available, from engineering to business development, the company provides a platform for professionals at every stage of their career to flourish.

Internship Programs

Kickstart a career in energy with Constellation Energy Generation, LLC’s internship programs. These opportunities allow students to gain hands-on experience, develop essential skills, and work alongside seasoned professionals. Internships at Constellation Energy Generation, LLC are stepping stones to full-time positions and a great way to build a network within the energy sector.

Culture and Benefits

Constellation Energy Generation, LLC is committed to fostering a workplace where diversity and inclusion are integral to the company culture. Employees enjoy a comprehensive benefits package that supports both their professional and personal lives, promoting a healthy work-life balance. The company’s dedication to leadership and diversity training ensures that all team members have the resources they need to succeed.

Professional Growth and Development

The commitment to employee growth is evident in Constellation Energy Generation, LLC’s approach to professional development. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various training programs. This focus on professional enhancement allows individuals to constantly evolve their careers and lead the industry in new and exciting directions.

Hiring Process

The hiring process at Constellation Energy Generation, LLC is designed to identify individuals who are not only skilled but who also align with the company’s values of innovation and leadership. Candidates can expect a thorough interview process where they can showcase their skills and learn more about the company’s mission and values. Interested applicants are encouraged to submit a detailed resume and prepare for a journey towards a rewarding career.

Stay Connected

Stay informed about the latest job opportunities and company news by joining Constellation Energy Generation, LLC’s career network. Interested candidates can personalize their job alerts to match their skills and career interests, ensuring they don’t miss out on any exciting opportunities.

Join the Team

Search open positions that match your skills and interests at Constellation Energy Generation, LLC. The company is looking for passionate, curious, and innovative team players ready to make a significant impact in the energy sector.

SEARCH CONSTELLATION ENERGY GENERATION JOBS

Keep Up to Date

Gain insights from industry leaders and stay ahead in your career by reading the latest posts on the Constellation Energy Generation, LLC careers blog.

READ CAREERS BLOG

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