Sr. Service Account Manager

Chamberlin Roofing and Waterproofing

$90K — $120K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in construction estimating required.
  • 10+ years of construction experience preferred without a degree.
  • Proficient in estimating software and Microsoft Office.
  • Exceptional verbal and written communication skills required.
  • Strong problem-solving and negotiation skills essential.
  • Bilingual candidates preferred but not required.
  • Ability to interpret construction documents and train others is necessary.

Responsibilities

  • Serve as the primary contact for the estimating process.
  • Monitor and grow the performance of the estimating team.
  • Conduct field observations and inspections for accurate assessments.
  • Oversee proposal writing, detail reviews, and client interactions.
  • Manage change orders and engage in association committees.
  • Verify contract scope and maintain client relationships throughout projects.
  • Lead client training sessions and meetings from initiation to completion.

Benefits

  • Career advancement opportunities within Chamberlin.
  • Engagement in professional associations and committees.
  • Collaborative team environment with direct support.
  • Flexibility to engage in various construction projects.
  • Opportunity to work on significant remedial jobs exceeding $150k.
Full Job Description
Application Instructions

To be considered an applicant for this position you must complete the entire online application. This process should take between 10 and 15 minutes to complete. Thanks for considering a career opportunity at Chamberlin Roofing and Waterproofing.

Position Description

  • The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce.
  • SSAM will be responsible for his team of SAM's, RPE, and SA-T. They are the SSAM's direct reports. Their sales, activity, etc. are the SSAM's direct responsibility to monitor and grow the team (customer share).
  • Responsibilities include but are not limited to: field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change order management and association involvement (on committees within associations).
  • As the SSAM they will be responsible for contract
    scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings.
  • Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.)
  • The SSAM will be responsible for sales of remedial work of $150k jobs and greater.


Position Requirements

Experience: If applicant does not have a four-year degree, they must have a minimum of ten (10) years construction experience with at least five (5) years of estimating experience

Skills: Estimating software proficiency, Microsoft office, English speaking, bilingual preferred

Abilities/Requirements:

    • Must meet all requirements of SAM
    • Ability to interpret, understand and train others on construction documents
    • Understand specific construction items (as listed in Job Description)
    • Exceptional written and oral communication skills
    • Problem solving and dispute resolution skills
    • Strong work ethic/self-starter
    • Advanced negotiation and relationship building skills (has current client base)
    • Career ambition to move up within Chamberlin
    • Strong time management skills (able to help manage employees and projects)
    • Must have a valid driver's license
    • Must be authorized to work in the United States
    • Must be able to climb scaffolding, stairs, ladders (standing, stooping bending, lifting, etc.)
    • Must be able to lift 50lbs(including set up ladders) and work in inclement weather conditions


Education Required

    • Four-year college degree or equivalent work experience


Similar Jobs

More Jobs at Chamberlin Roofing and Waterproofing

More Real Estate & Construction Jobs

Find similar Sr. Service Account Manager jobs: