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About the Sr. Sales Manager - Flex: MarketStar is looking for a Sr. Sales Manager to support our Flex team based in Salt Lake City, Utah. Flex (getflex.com) is a growth-stage FinTech company on a mission to improve the rent payment experience. By allowing users to pay rent throughout the month on a schedule that aligns with their personal finances, Flex empowers renters with flexibility over their largest recurring expense.
The Growth Acceleration Team is a dedicated, high-impact unit built to experiment, validate, and scale new go-to-market strategies for Flex's SMB segment. Unlike traditional account management or standard inbound sales, this team focuses on testing new, unverified lead sources with data-driven rigor, documenting what works, establishing baseline performance, and producing clear go/no-go recommendations. Your role as a Sr. Sales Manager is to lead a highly skilled team of experienced hunter reps, instill a culture of rigorous documentation and high-volume phone execution, analyze performance data to synthesize experimental outcomes, and deliver strategic recommendations directly to client leadership.
Location: Salt Lake City, Utah - Hybrid
What Will You Do? - Drive your team to meet and exceed baseline performance expectations and sales goals through disciplined outbound pipeline management and strict performance metrics.
- Coach and develop experienced sales representatives to navigate gatekeepers, establish instant need, and maintain a high volume of daily cold phone calls.
- Partner closely with client leadership to deliver data-driven feedback, establish experimental baselines, and present clear go/no-go recommendations for new lead sources and sales motions.
- Utilize advanced data management skills to rigorously analyze experiment results, sales performance, and pipeline health within Salesforce, ensuring complete data accuracy.
- Assess current team processes, procedures, and experiment outcomes to identify opportunities for improvement, building and executing agile plans to pivot strategies quickly.
- Foster a team culture centered on high curiosity, resilience, meticulous documentation of sales processes, and rapid adaptability.
- Maintain strong client relationships through proactive engagement, strategic updates, and effective collaboration on new market development approaches.
- Ensure adherence to risk management and compliance standards in all sales activities.
What Will You Need to Succeed? - Successful outbound sales track record with a history of driving performance to exceed goals; experience in FinTech, SaaS, or cold B2B tech sales highly preferred.
- Prior experience leading an agile team in a fast-paced, quota-driven environment; experience managing experimental, business development, or heavy outbound hunter teams is a strong plus.
- Highly curious, analytical mindset with strong skills in interpreting complex sales data, tracking conversion funnels, and translating metrics into strategic business recommendations.
- Proven track record of coaching experienced sellers, optimizing high-volume cold outreach frameworks, and building a culture of meticulous CRM documentation.
- Excellent verbal, presentation, and written communication skills, with the ability to confidently present experimental findings and strategies to client stakeholders.
- High adaptability and resilience; proven ability to manage ambiguity, lead teams through frequent strategic pivots, and multi-task in a dynamic environment.
- Experience building strong relationships, managing conflict, and leading by example.
- Strong familiarity with technology and sales tools to enhance operations, with deep knowledge of Salesforce and outbound sequencing platforms preferred.
What We Offer: In our commitment to our "We Care" value, we believe in providing employees with valuable mental and physical well-being benefits including:
- Structured learning and career development programs
- Generous Paid Time Off policy
- Child/Dependent care reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
