Palo Alto Networks

Sr Resource Mgr, Global Planning & Analytics

Palo Alto Networks • $100K — $130K *
Plano, TX 75025In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Professional Services & Customer Success within High Tech software companies
  • Strong understanding of resource management principles and industry best practices
  • Exceptional communication, interpersonal, and conflict resolution skills
  • Proficient with resource management software and tools
  • Analytical mindset with strong problem-solving abilities and data-driven decision-making skills
  • Ability to manage multiple projects and priorities simultaneously
  • Strategic thinker with solid business acumen
  • RMCP Certification is a plus

Responsibilities

  • Own the resourcing model aligned to pipeline and bookings, collaborating with Delivery and PMO
  • Provide strategic direction and leadership in alignment with GEO RMO Teams and other stakeholders
  • Develop and implement resource planning and forecasting solutions
  • Manage NetSec Technical Services Vendors and establish governance to track performance
  • Deliver analytics and business insights to support quick decision-making for stakeholders
  • Maintain and regularly update skills inventory in the PSA tool
  • Continuously assess and propose improvements to resource management processes

Benefits

  • Employee benefits package includes healthcare, retirement plans, and wellness programs
  • Opportunities for professional development and training
  • Flexible work arrangements to promote work-life balance
  • Access to employee support programs and resources
  • Potential for equity compensation in the form of restricted stock units
  • Bonus eligibility based on performance
Full Job Description
Job Summary

Your Impact
  • Capacity Planning & Forecasting - Own the resourcing model, aligned to pipeline and bookings; partnering with Delivery and PMO to optimize the allocation and utilization of resources.
  • Stakeholder Interlock & Strategic Leadership - Provide strategic direction and drive functional leadership with GEO RMO Teams, Technical Services Leaders, Project Managers, and other stakeholders to ensure alignment on the business model, resource management strategies, and effective communication to address resource-related issues.
  • Resource Optimization - Development and implement solutions focused on planning, forecasting resources needs and monitoring resources utilization to ensure the accuracy of resource availability.
  • Vendor Management - Manage the NetSec Technical Services Vendors by putting in place governance structures to track vendor performance. Leverage vendors to address both short and long term capacity gaps via existing or new vendors.
  • RMO Governance - responsible for providing stakeholders with analytics and business insights that support leaders in making quick business decisions. Analyze data to identify areas for improvement, and provide recommendations to accelerate revenue and maximize margin
  • Skills Inventory Management - responsible for ensuring skills are maintained and updated in the PSA tool on a consistent quarterly basis as this is critical for ensuring staffing of domain expertise on high-complexity projects.
  • Process Improvements - continuously assess and provide recommendations for improvement to resource management processes, methodologies, and tools to enhance efficiency and effectiveness.


Your Experience
  • Professional Services & Customer Success experience in High Tech software companies
  • Strong understanding of resource management principles and best practices
  • Excellent communication, interpersonal, and conflict resolution skills
  • Proficiency in resource management software and tools
  • Analytical & problem-solving skills, with the ability to make data-driven decisions
  • Ability to manage multiple projects and priorities simultaneously
  • Strategic thinking and business acumen
  • RMCP Certification a Plus


Qualifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

- /yr

About Palo Alto Networks

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
Learn more about Palo Alto Networks
Size
11,870 employees
Market Cap
$42.6 billion
Industry
Enterprise Technology
Net Income
-$368.2 million
Founded
2005
5 Year Trend
+25.7%
Revenue
$3.7 billion
NASDAQ
PANW
* Ladders Estimates

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