JOB DESCRIPTION
Sr. Regional Director (Sally Stores)
Candidates must live in the Dallas/FT Worth area - Remote based position with travel.
Drives sales and profit growth by leading a team that enables associates to put the Customers first in our Stores and provides an effective digital experience. Develops a proactive team that is accountable and delivers a shopping environment that meets or exceeds customer expectations, ensures effective execution of Company merchandising and operational plans, and achieves sales and profit objectives. Conducts daily/weekly communication with all Business Partners. Manages expenses to meet or exceed profit objectives. Directs all the assigned activities of a designated region, averaging 10 districts in partnership with LPBP, HRBP and ROBP. Accountable for profit and performance goals set forth by the company. Maintains an effective level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.
Responsibilities
- Provides leadership to deliver an exceptional customer experience which maximizes sales / KPIs and drives consistent customer loyalty in all Districts. Develops leadership to maintain a strong emphasis on both the in store selling model and a channel agnostic approach to exceed expectations. Understand the competitive landscape by observing and studying the competition to learn about current initiatives/strategies. Must provide and share insights with relevant key business partners and supervisors. Ensures all brand standards are compliant within organizational guidelines across every District. Maintains a strong partnership with all Business Partners through discussions and weekly touch bases. Build and nurture a culture of highly engaged associates with leaders to drive passion and commitment for the business that drives results.
- Develops recruitment strategy and pipeline, and training consistently within all Districts to drive results. Always maintains a talent pool of future leaders throughout the Region. Active on LinkedIn, and all digital platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses District Mangers to identify talent opportunities which impact District performance. Consistently engages District Mangers in discussions around their own strengths and opportunities through both the IDP and performance review process. Strategically identifies talent opportunities across all Districts; plans for developmental opportunities, anticipates openings. Strong accountability with a succession plan in place. Maintains a strong partnership with HRBP through talent development discussions and weekly touch bases. Maintains a strong partnership with all business partners.
- Engage in talent reviews and succession planning, promoting the right talent and building career pathing for high performers. Assessing the development needs from a business perspective and taking ownership and addressing them.
15% Safety/Loss Prevention
- Holds all District Mangers accountable that the store environment is safe at all times for all associates and customers. High level of accountability to ensure all policies and procedures are followed consistently within all Districts. Responsible for protecting company assets by ensuring all procedures are being followed within each District as they relate to shrink, damages, banking, hazmat, social distancing etc. Maintains a strong partnership with the LPBP through discussions and weekly touch bases.
- Drives the execution of all company processes through training and development at the Store Manager, Area Manager and District Manager level. Consistent performance at all levels of management throughout the Region. Actively manages and leverages payroll and all other controllable expenses. Ensures consistent execution across Region supporting all digital strategies (SFS, BOPIS). Responsible for providing feedback regarding Real Estate opportunities (relocations, new stores, new sites). Maintains a strong partnership with the OBP through discussions and weekly touch bases.
Knowledge, skills & abilities requirements
- Excellent oral and written communication skills.
- Strategic Thinker/Shape Strategy to ensure execution.
- Builds Collaborative/Organizational Relationships.
- Focus on Customers Passion for delivering great customer experience.
- Strong leadership and management skills.
- Engage and Inspire: High energy with a strong sense of urgency.
- Organizational Influencer.
- Process/Quality Improvement.
- Drives Organization success/results.
- Ability to lead organizational communication/education.
- Ability to quickly adapt and learn.
- Financial/Quantitative Acumen.
- Develop/enhance talent.
- Business acumen.
- Earn Trust and build a strong team.
- Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores. A strong understanding of the competitive landscape implementing Regional segmentation.
- Strong and dependable work ethic, with a drive to uphold our Culture of Can Do
