What We Need We are looking for a
Sr. Project Manager to join our team in Edmonton, Alberta, dedicated to supporting our Alberta Transportation account. The ideal candidate will be a self-starter with an excellent understanding of the systems and processes required to deliver fleet solutions to a government client. This role requires outstanding communication, organizational, and strong technical skills, combined with a strong client service orientation and the ability to manage complex, multi-stakeholder projects from end to end.
The Project Manager will serve as the primary point of contact and coordination hub between GPS Insight, Alberta Transportation, highway maintenance contractors (HMCs), and subcontractors, ensuring all contractual obligations are met accurately and on time.
What You'll Do - Serve as the dedicated project manager for the Alberta Transportation account, managing the overall scope of work throughout the term of the contract.
- Act as the primary liaison between GPS Insight and Alberta Transportation, ensuring clear, timely, and professional communication at all times.
- Liaise with HMCs and subcontractors as required to coordinate service delivery and resolve operational issues.
- Acknowledge all departmental inquiries or questions within 24 hours and provide full responses and expert advice within SLA guidelines.
- Arrange for subject matter experts to provide technical or non-technical advice as needed by the Department.
- Develop and maintain project plans for product delivery and service obligations, ensuring alignment with Alberta Transportation's expectations and GPS Insight's company goals.
- Collaborate with internal Product Managers and stakeholders to define project objectives, deliverables, and success criteria.
- Clearly communicate roles, responsibilities, and expectations to team members and maintain open communication throughout all project phases.
- Lead and motivate cross-functional project teams to ensure successful and timely delivery.
- Submit data, reports, and updates to Alberta Transportation as required under the contract.
- Identify, track, manage, and resolve project issues in an expedient manner.
- Identify, manage, and mitigate project risks proactively.
- Monitor project progress and address deviations or emerging issues promptly.
- Prepare and present project updates, status reports, and recommendations to both internal leadership and Alberta Transportation.
- Provide expert and detailed technical and non-technical advice to the Department in a timely manner.
- Contribute to continuous process improvement efforts, driving better outcomes in deliverables and client satisfaction.
Requirements - Minimum 4-6 years of project management experience, preferably in a SaaS, technology, or government services environment.
- Bachelor's degree preferred; PMP or equivalent certification is an asset.
- Demonstrated experience managing client-facing projects with government or enterprise accounts.
- Strong analytical and problem-solving abilities with the capacity to make sound decisions under pressure.
- Excellent relationship-building, listening, and communication skills - both written and verbal.
- Proven ability to manage cross-functional teams and coordinate across multiple stakeholders, including government departments and third-party contractors.
- Strong time management, change management, and organizational skills, with the ability to track and report on multiple complex workstreams simultaneously.
- Customer service mindset with an understanding of both internal and external customer needs.
- Ability to gain and apply technical and business understanding of GPS Insight products and the Alberta Transportation contract requirements.
- Self-starter with strong initiative and the ability to work with minimal supervision.
- Able to maintain a regular and flexible work schedule to meet the operational needs of the account.
- Must read, follow, and model all company policies, procedures, and values.
What We Offer- Fast-paced and rapidly growing environment with meaningful, mission-critical work.
- Opportunity to manage a high-profile government account with direct impact on Alberta's transportation infrastructure.
- Professional growth and development in a company that invests in its people.
- Exposure to cutting-edge telematics and fleet management technologies.
- A collaborative, team-first culture that values your contributions.
Benefits- Extended Health
- Dental Care
- Life Insurance
- Paid Time Off + Holidays
- Parental Leave
- On-Site Parking
