Sr Program Services Manager, Vizient Reserve

Vizient, Inc.

$88K — $155K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Relevant degree preferred
  • Minimum 5 years of experience in healthcare sourcing or contracts
  • Experience in sourcing, supply chain, contracting, or program management
  • Knowledge of contract administration and program lifecycle management
  • Strong analytical and project management skills
  • Ability to build relationships with clients and suppliers
  • Capacity to manage multiple priorities and improve operations
  • Willingness to travel

Responsibilities

  • Manage operational structure and processes for sourcing programs
  • Develop training materials and communications for stakeholders
  • Support contract implementation and client onboarding
  • Identify and engage clients and suppliers for program enhancements
  • Resolve issues and make program adjustments as needed
  • Coordinate business reviews with suppliers and clients
  • Partner with leadership to gather client feedback and inform strategies
  • Monitor and report program performance metrics

Benefits

  • Comprehensive benefits plan including health coverage
  • Incentive eligibility based on performance
  • Opportunities for professional development and training
  • Supportive work culture fostering collaboration
Full Job Description


Summary:

In this role, you will manage high-impact sourcing programs that deliver value to clients, increase contract commitment, and support the growth of the Vizient Reserve portfolio. You will oversee program operations, optimize processes, collaborate with cross-functional teams and suppliers, develop training and promotional resources, monitor program performance, and identify opportunities to enhance client and supplier value while supporting strategic business objectives.

Responsibilities:
  • Manage the operational structure, processes, and procedures for assigned sourcing programs to achieve program objectives.
  • Develop training materials, promotional resources, and program communications for internal and external stakeholders.
  • Support contracting teams by facilitating contract implementation, driving contract utilization, and assisting with client onboarding activities.
  • Identify and engage prospective clients and suppliers while researching opportunities for new value propositions and program enhancements.
  • Resolve client and supplier issues, process program adjustments, and respond to ad hoc requests.
  • Coordinate and participate in business reviews with key suppliers, distributors, and clients to evaluate program performance and identify improvement opportunities.
  • Partner with leadership to facilitate councils and advisory panels that gather client feedback and inform sourcing and program strategies.
  • Establish, monitor, and report on program metrics, deliverables, participation, contract utilization, and other key performance indicators.
  • Track program revenue, sales performance, and market analysis to identify opportunities for cost savings and increased client participation.
  • Serve as the operational liaison for internal and external stakeholders by supporting sales opportunities and communicating program updates and impacts.


Qualifications:
  • Relevant degree preferred.
  • 5 or more years of relevant experience required, experience in healthcare sourcing or contracts preferred.
  • Experience managing sourcing, supply chain, contracting, or program management initiatives.
  • Understanding of contract administration, sourcing processes, and program lifecycle management.
  • Strong analytical, organizational, and project management skills.
  • Demonstrated ability to build collaborative relationships with clients, suppliers, and cross-functional teams.
  • Ability to manage multiple priorities and drive operational improvements in a fast-paced environment.
  • Willingness to travel.


Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $88,900.00 to $155,500.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

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