Amazon

Sr. Program Manager, Operations Planning Team (OPT)

Amazon$115K — $160K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of program or project management experience
  • Proven ability to use data and metrics to drive improvements
  • Experience managing program strategy and end-to-end delivery
  • Bachelor's degree
  • 6+ years of experience in driving process improvements (preferred)
  • Master's degree or MBA in a related field (preferred)

Responsibilities

  • Lead operational planning processes and collaborate on resource planning strategy
  • Ensure data integrity and provide updates on planning activities to leadership
  • Establish validation checkpoints and align resource planning with business objectives
  • Drive continuous improvement initiatives and process standardization
  • Collaborate with PMO, Finance, and other teams to streamline operations

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
Full Job Description
The Sr. PM will lead resource planning strategy, operational planning processes, and tool development for our global engineering organization. This role serves as the owner of the OP processes with focus on NA teams and drives resource planning accuracy across NA teams supporting Amazon's worldwide infrastructure expansion.

In this role, you will partner with Project Management Office (PMO), Finance, Global Engineering Insights & Software Tools (GEIST), and business leadership to ensure GEMS can deliver on our commitments.

Key job responsibilities
• OP1/OP2 Planning Collaboration: Collaborate with the OP Lead on operational planning processes and build planning standard work with consolidated templates
• Partner with PMO, Finance, and functional teams to ensure data integrity, provide monthly (often weekly) updates to leadership on planning activities, establish validation checkpoints, and align resource planning with business objectives
• Process Standardization & Continuous Improvement: Establish escalation paths; drive continuous improvement initiatives; and reduce reliance on manual workarounds and shadow planning tools

A day in the life

As a Senior Program Manager in Amazon's Operations Planning Team, your day revolves around orchestrating multiple high-impact initiatives across Ops GEMS. Your day typically begins with reviewing key metrics and preparing for strategic planning meetings, where you'll lead discussions on resource allocation and operational priorities. Throughout the day, you'll navigate between analyzing data in Excel and BI tools to identify optimization opportunities, collaborating with Finance on resource planning, and engaging with senior stakeholders to drive alignment on critical projects. You'll spend time coordinating with the PMO and GEIST teams to streamline processes, while maintaining real-time tracking of various program milestones. The role requires agile prioritization as you respond to leadership requests, facilitate cross-functional working sessions, and ensure strategic planning cycles stay on track. Your ability to synthesize complex information, influence diverse stakeholders, and drive operational excellence makes every day both challenging and impactful in shaping Amazon's operations.

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you're passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Operations Planning Team (OPT) is a team, designed to enhance synergy and operational efficiency across the diverse Ops GEMS organization. The team will drive operational excellence and strategic alignment, through planning, business operations, cross-functional collaboration.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

- Bachelor's degree

PREFERRED QUALIFICATIONS

- 6+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 127,200.00 - 185,000.00 USD annually

USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

USA, VA, Arlington - 115,600.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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