MetroStar Systems

Sr. Program Manager III (6793)

MetroStar Systems$200K — $220K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Active Secret security clearance required.
  • Bachelor's degree in Business Administration, IT, Engineering, Computer Science, or related field.
  • 15+ years of managing complex IT or cybersecurity programs.
  • 8+ years of experience with large-scale public sector or regulated programs.
  • Proven ability to lead multidisciplinary technical teams across various domains.
  • Strong understanding of contracting and customer engagement.
  • PMP certification is required; ITIL, Agile, or SAFe certifications preferred.

Responsibilities

  • Lead delivery of a large-scale IT program, ensuring alignment with organizational priorities.
  • Serve as the main contact for client and organizational leadership, ensuring strong relationships and communication.
  • Plan and oversee program activities in technical areas including cloud engineering and cybersecurity.
  • Establish and monitor program metrics and KPIs to meet customer expectations.
  • Manage program budgets and resource allocation to enhance operational efficiency.
  • Identify and manage program risks and develop mitigation strategies.
  • Lead diverse teams of technical experts and ensure workforce continuity.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off (PTO) and holidays.
  • Parental leave and dependent care support.
  • Flexible work arrangements.
  • Professional development opportunities.
  • Employee assistance and wellness programs.
Full Job Description
As Sr. Program Manager III, you'll lead the delivery of a complex, mission-focused technology program. You will bring together people, technology, operations, financial management, and customer engagement to ensure teams deliver measurable outcomes while maintaining strong performance and stakeholder trust.

What you'll do:
  • Program Leadership: Provide overall leadership, direction, and accountability for the successful delivery of a large-scale IT program, ensuring technical, operational, contractual, and financial objectives align with organizational and mission priorities.
  • Customer Engagement: Serve as the primary interface with client and organizational leadership and key stakeholders, maintaining strong customer relationships, communicating program performance, and proactively addressing priorities, concerns, and emerging requirements.
  • Program Execution: Plan, coordinate, and oversee program activities across cloud engineering, cybersecurity, enterprise architecture, network operations, service delivery, and other technical workstreams to ensure integrated and successful execution.
  • Performance Management: Establish and monitor program performance metrics, service-level objectives, key performance indicators (KPIs), deliverables, and milestones to ensure contractual requirements and customer expectations are achieved.
  • Financial Management: Manage program budgets, forecasts, staffing, resource allocation, and financial performance while identifying opportunities to improve operational efficiency and maximize value to the customer.
  • Risk & Issue Management: Identify and manage program risks, issues, dependencies, and opportunities while developing mitigation strategies and ensuring timely escalation and resolution of critical challenges.
  • Workforce Management: Lead multidisciplinary teams of technical experts, engineers, architects, cybersecurity professionals, and operational personnel while ensuring appropriate staffing, performance, professional development, and workforce continuity.
  • Contract & Deliverable Management: Ensure contract requirements, deliverables, reporting obligations, and performance standards are met while maintaining alignment with applicable applicable policies, processes, and acquisition requirements.
  • Continuous Improvement: Establish processes that improve service delivery, operational maturity, automation, quality, and customer satisfaction throughout the program lifecycle.
  • Executive Communications: Develop and deliver program reviews, executive briefings, performance reports, risk assessments, and strategic recommendations to client and corporate leadership.

What you'll need to succeed:
  • Active Secret security clearance.
  • Bachelor's degree in Business Administration, Information Technology, Engineering, Computer Science, or a related discipline.
  • 15+ years of experience managing complex IT, cybersecurity, cloud, infrastructure, or digital modernization programs.
  • 8+ years of experience leading large-scale programs supporting large enterprise, public sector, or regulated customers.
  • Demonstrated experience managing multidisciplinary technical teams across cloud, cybersecurity, network, infrastructure, enterprise architecture, and IT operations.
  • Experience managing program budgets, staffing plans, schedules, subcontractors, deliverables, performance metrics, risks, and contractual requirements.
  • Strong understanding of contracting, acquisition, and delivery processes, performance management, and customer engagement.
  • Demonstrated ability to manage competing priorities and coordinate technical and business activities across multiple organizations and stakeholders.
  • Experience establishing and monitoring KPIs, SLAs, operational metrics, and continuous improvement initiatives.
  • Strong executive communication, leadership, negotiation, and stakeholder management skills with the ability to communicate effectively with senior client and corporate leadership.
  • Project Management Professional (PMP) certification.
  • ITIL, Agile, SAFe, or equivalent program/service management certification preferred.
  • Experience leading cloud modernization, Zero Trust, DevSecOps, cybersecurity, or enterprise IT transformation programs preferred.

SALARY RANGE: $200,000.00 - $220,000.00

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
  • The candidate's professional background and relevant work experience
  • The specific responsibilities of the role and organizational needs
  • Internal equity and alignment with current team compensation
  • This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
    • Performance-based bonuses
    • Company-paid training and/or certifications
    • Referral bonuses


To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs

Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

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About MetroStar Systems

MetroStar Systems is a technology services provider specializing in digital transformation, cybersecurity, and customer experience. The company was founded in 1999 and is headquartered in Washington, DC. MetroStar Systems has worked with clients in the public and private sectors, including the Department of Defense, the Department of Homeland Security, and the Federal Aviation Administration. The company has received numerous awards for its work, including being named a Top Workplace by The Washington Post.
Learn more about MetroStar Systems
Size
400 employees
Industry
Net Income
$2 million
Founded
1999
5 Year Trend
+20%
Revenue
$50 million

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