Quest Diagnostics

Sr. Program Manager, HR PMO

Quest Diagnostics$140K — $165K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years leading large technology and business projects
  • Experience facilitating discussions or workshops
  • Strong relationship-building skills
  • Proven ability to drive organizational change
  • Influential with business leaders
  • Data analysis skills
  • Some process management experience
  • Basic knowledge of VOC tools
  • General knowledge of Hoshin and breakthrough planning
  • Effective communication skills across various formats
  • Proficient in Smartsheet and MS Office Suite.

Responsibilities

  • Lead and manage enterprise HR technology and business projects
  • Own project timelines, budgets, and deliverables
  • Guide teams through project issues and roadblocks
  • Establish communication with project sponsors and stakeholders
  • Ensure effective use of project management tools and techniques
  • Deliver expected project results with root cause analysis
  • Coach employees on project management tools and practices.

Benefits

  • Health, dental, and vision insurance on Day 1 for full-time employees
  • Well-being programs and annual health assessments
  • Flexible vacation and health time
  • 401(k) with company match after 12 months
  • Employee stock purchase plan
  • Life and disability insurance
  • Education assistance and career advancement opportunities.
Full Job Description
JOB DESCRIPTION

Pay Range: $140,000-165,000, plus yearly bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits Information: We are proud to offer benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program

Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 MyDay off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education Career advancement opportunities and so much more!

 

The Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. 

The position will sit with Quest's HQ in Secaucus and is hybrid (3 days on site). 


JOB RESPONSIBILITIES

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects

     - Leads projects

  • Leads projects through issues, roadblocks, and problems
  • Acts as a change agent to drive teams toward success
  • Guides team members to perform through issues and constraints

     

     - Owns projects

  • Owns the timeline, budget, resource constraints, and deliverables / results
  • Shifts between the "big picture" and the small-but-crucial details
  • Is prepared to roll up their sleeves and work through detailed issues

     

     - Manages projects

  • Ensures all appropriate tools are completed and used effectively (e.g., charter, gantt chart, communication and training plans,status updates)
  • Executes solid issues and risk management strategies and documentation

     

     - Communicates

  • Actively communicates with project sponsors and stakeholders
  • Establishes regular points of communication
  • Manages sponsor and stakeholders expectations

     

     - Delivers the expected results

  • Performs root cause analysis on project shortfalls and takes corrective action as necessary

     

• Applies project management tools and techniques, and tools, toward a variety of large, and likely inter-related, projects
• Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
• Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability
 


JOB QUALIFICATIONS
  • Demonstrated experience leading large or complex technology and business projects with multiple workstreams from initiation to completion (7-10 years experience)
  • Demonstrated experience facilitating discussions or workshops
  • Demonstrated ability to develop strong relationships with others
  • Demonstrated experience leading changes
  •  Demonstrated ability to influence business leaders
  • Demonstrated data analysis skills
  •  Some experience with process management
  • Basic knowledge of VOC tools
  •  General knowledge of Hoshin and breakthrough planning
  •  Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos 
  • Skilled in Smartsheet (preferred), Microsoft Word, Excel, Powerpoint, and Project

Additional Duties

  • Documentation of business processes
  • Completion of required continued learning

 

Education

  • Bachelor’s degree required
  • Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired
    Provided Training and Certifications
  • PMP Certification is required (externally administered by the Project Management Institute) -- to be completed within 12 months of entering into the role if not already certified

     

Skills and Behaviors Critical for Success in the Role

  • Problem solving skills
  • Verbal communication skills
  • Written communication skills
  • Interpersonal skills
  • Decision making skills
  • Planning and organization skills
  •  Negotiation skills
  • Results-oriented
  • Creative
  • Persistent
  • Composed
  • Able to learn new concepts rapidly
  • Able to work independently with little supervision

     

Other

  • 0-25% travel expected (expectations shown are targeted ranges; actual travel required will vary by project and can exceed or go below targeted amounts)
  • Some evening work hours may be required, depending on project needs

 

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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